Senior Director, Human Resources
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Job Location:
Monthly Salary:
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
JOB SUMMARY
The Senior Director Human Resources works directly with Cluster Director of HR and/or Hotel Director of HR to comply with the Company Policy including recruitment total compensation and benefits associate relations and training and development. Focuses on delivering HR services that meet or exceed the needs of associates and enable business success; ensures compliance with local regulations and Marriott International operating procedures.
As a member of the professional staff contributes a high level of specialized knowledge and skill in Human Resources area to support department and/or function objectives and to advise regional and hotel leaders. Generally works with considerable independence developing operating plans and related operational processes for own department in alignment with broader business objectives.
This role requires to travel extensively between Hong Kong Macau Taiwan and Hainan.
CANDIDATE PROFILE
Education and Experience
Required
- Bachelors degree in Human Resources Management Business Administration or related field.
- 10 years experience in human resources field with supervisory skill.
- Strong proficiency in reading written and spoken Chinese (Mandarin) and English.
Preferred
- Interpersonal skills to resolve sensitive issues with associate relations.
- Skilled negotiator adept at persuasion and conflict resolution with stakeholders including GMs owners and associates without straining relationships balancing directness with diplomacy.
- Fully understanding of business & market trend capable to integrate business needs into HR initiatives to support for property operation success.
CORE WORK ACTIVITIES
- HR Resource and Advisor: Serve as a reliable HR resource and advisor to property General Managers HR leaders and the regional team sharing best practices and relationships and a positive climate to build effective teams and culture that are committed to organizational goals and initiatives; demonstrates flexibility in approach and vision; steps forward to address difficult issues and guide others toward the accomplishment of identified meaningful goals.
- Data & Analytics: Collect and analyze talent and business data and metrics to identify potential issues and trends to inform priorities focus areas and where remediation are required.
- Talent Acquisition: Work with talent acquisition and talent management teams to identify candidates for GM HR leaders and other key executive committee members to ensure roles are filled in a timely manner. Ensure the use of corporate recruitment tools and employment branding programs.
- Total Compensation: Ensure competitive and equitable total reward strategy is in place for the hotels educate and assist property HR leaders on establishing wage scales aligned with regional and corporate total reward philosophy. Work with the C&B team to prepare salary packages and analyze total compensation costs for senior leaders approval.
- Learning and Development: Ensure participation and completion of all required brand operations HR and compliance training programs to drive business performance brand & service strategy and Marriott culture & company career development and talent planning programs to develop future diverse leadership pipeline.
- Associate Relations: Communicate and ensure compliance with associate relations programs handle complaints and support with investigations as required. Assists property leadership teams to develop effective people management strategy and educate leadership team to ensure positive associate relations.
- Human Resources Compliance and Audits: Enforce compliance and adherence to Marriott policies and local laws. Ensure HR audits are conducted and develop action plans for non-compliance.
- HR Program Implementation: In partnership with HR COE and other disciplines assist with the implementation of HR programs such as training and incentive programs brand culture activation
- Hotel Openings & Acquisition:Drive HR activities during hotel acquisitions conversions and new openings.
MANAGEMENT COMPETENCIES
Leadership
- Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
- Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
- Problem Solving and Decision Making - Identifies and understands issues problems and opportunities; obtains and compares information from different sources to draw conclusions develops and evaluates alternatives and solutions solves problems and chooses a course of action.
- Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
Managing Execution
- Building and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
- Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates focuses and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
- Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
Building Relationships
- Coworker Relationships - Interacts with others in a way that builds openness trust and confidence in the pursuit of organizational goals and lasting relationships.
- Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the companys service standards.
- Global Mindset - Supports employees and business partners with diverse styles abilities motivations and/or cultural perspectives; utilizes differences to drive innovation engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
Generating Talent and Organizational Capability
- Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
- Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise
- Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
- Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
- Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
oAnalysis-The ability to analyze and summarize detailed data and make recommendations. Included is the creation and maintenance of spreadsheets for storing data.
oDeductive Analysis-Interpreting numeric information within the context of business problems accurately and/or appropriately combining available data for computation or interpretation.
oInferential Analysis-Using trends and analysis to predict or project beyond presented information making business-related decisions on the basis of available data forming recommendations based on interpretation of data.
oStrong to expert SQL skills for both data extraction and for designing flexible data/ETL structures.
oExperience in working with and designing snowflake data schemas with high volumes and high cardinality data in multiple operating environments.
oExperience with different database and reporting platforms to create short term medium term and long-term reporting solutions.
oStrong interpersonal skills and be able to work well with non-technical and technical audiences clearly communicating project needs risks delays and outcomes to all levels of the organization.
oStrong desire to solve business problems using data driven solutions.
oExperience working with high volume highly complex data structures and/or web analytics data implementations are encouraged to apply.
oProject management project estimating verbal and written communications business and technical documentation. - Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
oBasic Computer Skills - Uses basic computer hardware and software (e.g. personal computers word processing software Internet browsers etc.).
oMathematical Reasoning - Adds subtracts multiplies or divides quickly correctly and in a way that allows one to solve work-related issues.
oOral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences.
oReading Comprehension - Understands written sentences and paragraphs in work related documents.
oWriting - Communicates effectively in writing as appropriate for the needs of the audience.
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
Exec
Key Skills
- Talent Management
- Employee Relations
- Succession Planning
- Employee Evaluation
- Human Resources Management
- Workers' Compensation Law
- Benefits Administration
- HRIS
- Training & Development
- Employment & Labor Law
- Organization Design
- Human Resources
About Company
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more
