Service Ops Associate
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Job Location:
Lees Summit, MO - USA
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Pavion Connects and Protects by providing innovative fire security and communication integration solutions to customers across 70 U.S. locations and 22 countries. We bring industry-leading expertise to clients in enterprise healthcare education government data center and retail industries.
As a global leader Pavion specializes in the design installation service and maintenance of cutting-edge fire alarm systems critical communications video surveillance access control and advanced AV technologies. Our mission is to bring clarity and transformation to safety security and communication through integral technology and radical service.
With a commitment to safety reliability and operational excellence Pavion ensures scalable future-ready solutions tailored to meet and exceed our clients needs. Learn more
Pavion and our family of companies are seeking a talented and motivated Service Ops Associate to join our security business unit.
Primary Responsibilities:
- Ensures operational accuracy and efficiency by auditing completed projects from the project management team to verify documentation compliance and quality standards
- Responsible for submitting final invoicing to the billing department researching and resolving discrepancies using a variety of analytical and problemâsolving methodologies and creating clear accurate customer reports.
- Must precisely enter and maintain data in Microsoft Dynamics Business Central and Excel while collaborating closely with multiple departments to support seamless project closeout and continuous operational improvement.
Basic Qualifications:
- 0-3 years prior business or customer service related experience
- Strong problem solving skills
- Strong written and verbal communication skills
- Strong data entry skills
- Basic MS Excel Outlook and Word knowledge
- Basis PC Hardware Networking CCTV Access Control and Alarm knowledge a plus
- Ability to work effectively with others as well as independently
- Team player flexible and resourceful
- Ability to prioritize workload
- Ability to work in a fast paced environment
Disclaimer:This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties as may be required. The employer has the right to revise this job description at any time. The job description is not be construed as a contract for employment.
Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected veteran status age or any other characteristic protected by law.
Required Experience:
IC
Key Skills
- Restaurant Experience
- Time Management
- Food Service
- Data Entry
- Customer Service
- Direct Support
- Computer Skills
- Serving Experience
- Medical office experience
- Dietary Department Experience
- Medical Terminology
- Phone Etiquette
About Company
In an era where the threat of wildfires grows more pronounced, the demand for advanced fire management and safety strategies is at an all-time high. Pavion is at the vanguard, driving forward with innovative technologies not...
