Position Overview
We are currently looking for a friendly reliable and customer-focused Customer Service Representative (CSR) to join our team in Columbus Ohio.
Key Responsibilities
Provide professional and friendly assistance to customers and clients
Respond to customer inquiries questions and service requests in a timely manner
Maintain accurate records of customer interactions and service details
Assist customers with product or service information and basic troubleshooting
Work collaboratively with internal teams to resolve customer concerns
Support promotional events or outreach initiatives when needed
Ensure high levels of customer satisfaction through excellent service
Qualifications :
High school diploma or equivalent required
Previous customer service experience is a plus but not required
Strong communication and interpersonal skills
Ability to remain calm and professional when handling customer concerns
Strong organizational skills and attention to detail
Ability to multitask and work in a fast-paced environment
Additional Information :
Competitive weekly pay
Opportunities for career growth and advancement
Hands-on training and mentorship
Collaborative and supportive work environment
Professional development opportunities
Paid time off and employee benefits package
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more