Entry Level Customer Service Assistant
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Job Location:
Cincinnati, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Job Description:
We are seeking a motivated and enthusiastic Entry Level Customer Service Assistant to join our dynamic this role you will be the first point of contact for our customers providing exceptional service and support as they navigate our offerings. The ideal candidate is a friendly and patient individual eager to learn and adapt in a fast-paced environment.
Responsibilities
- Respond to customer inquiries via phone email and chat in a professional manner.
- Provide accurate information regarding products and services to customers.
- Assist in troubleshooting common issues and provide effective solutions.
- Maintain detailed records of customer interactions and transactions.
- Follow up with customers to ensure their inquiries have been resolved satisfactorily.
Qualifications :
Requirements
- High school diploma or equivalent; prior customer service experience is a plus but not required.
- Strong verbal and written communication skills.
- Ability to handle customer complaints with empathy and professionalism.
- Familiarity with CRM systems and practices is advantageous.
- Proficient in using computers and basic software applications.
Additional Information :
- Competitive salary
- Health dental and vision insurance
- Paid time off and holidays
- Opportunities for professional development and advancement
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Cluster
- IT
- B2C
- Key Account
- AutoCAD Drafting
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
