Director, Engagement (Social Impact Consulting)

You are a Director Engagement. (Social Impact Consulting)

Reporting to the Senior Vice President Engagement you play a leadership role in the design and delivery of large-scale consultation and engagement programs with a particular focus on major infrastructure transportation and resource sectors. As a trusted advisor and project leader you translate client objectives into effective communications and engagement strategies manage multiple concurrent accounts and ensure high-quality delivery across all phases of work.

You bring a deep understanding of public private non-profit and Indigenous clients business models operating environments and definitions of success. You apply this insight to proactively identify risks opportunities and innovative solutions. You lead with confidence in both internal and external settings drive business development and mentor ChangeMakers team members to support professional growth and excellence.

What Are Your Responsibilities

Strategic Leadership & Client Advisory

• Lead the design and delivery ofconsultation andengagement strategies for large complex and high-profile projects.

• Strategically assess political social economic and regulatory environments toidentifyrisks and opportunities and develop recommendations that support clientobjectives.

• Adapt approaches and tactics in real time in response to evolving or unforeseen circumstances.

• Serve as an experiencedsenior facilitator.

• Provide leadership oversight for project teams including resourcing performance feedback and supporting career development.

Project & Program Management

• Set a high bar for client service oversight fromlaunch through execution ensuring alignment with quality standards and client expectations.

• Lead client relationshipdevelopmentand the delivery of successful projects of all sizes from short sprint mandates to multi-year engagements.

• Manageteam members budgetstimelinesand deliverablesefficiently and effectively.

• Identifymonitor and mitigate project risks challenges and issues.

Engagement Research & Analysis

• Designfacilitate and implement comprehensive consultation and engagement strategies and programs for large projects.

• Provide oversight and direction on research analysis and data interpretation including advising onengagement and analysis methodologies and approaches distillation of engagement data andreporting products.

• Familiarity with analysis tools including but not limited to: NVivo ExcelandAlchemer.

Quality Assurance & Writing Leadership

• Provide quality assurance for written project deliverables and business development materials.

• Demonstrate exceptional editing skills and oversee writing producedbyother team members.

• Translate client and senior leadership feedback into clear direction for project teams.

• Serve as the final reviewer and editor before materials are delivered to clients ensuring accuracy clarity and consistency.

• Produce high-quality error-freewritten work under tight timelines.

Business Development

• Lead new business development efforts including expanding existing client relationshipsidentifyingnew opportunities and leading proposal and pitch processes.

• Build andmaintainstrong relationships with clients partnersindustry peersandcommunities.

What Type of Qualities and Qualifications Should I Have

• Post-secondary education in a relevant field such asCommunicationsPolitical Science Public Administration Indigenous StudiesJournalismSociology EconomicsEnvironmental StudiesLaw or a related discipline.

• 10 years of professional experience inconsultation and engagement with experience supporting project planning development and impact assessment in major infrastructuretransportationnatural resources or other relevant sectors.

• 5 years of experience in project management and/or people management roles.

• Experience working with Indigenous communities ordemonstratedin-depth knowledgeIndigenous issues in Canada.

• Demonstrated understanding of the United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP) and the Truth and Reconciliation Commission Calls to Action.

Ideal Candidate Profile

• Demonstrated experience designing and deliveringstrategic communications and engagementprograms with rightsholders interest holders and broader communities.

• Comfort leading politically sensitive or high-conflict engagements.

• Strong judgement and discretion.

• Experience supporting major infrastructuretransportationand/or resource development projects.

• Experience with impact assessment processes andsupportingthe Duty to Consult with Indigenous Peoples.

• Experience working within a consulting practice or as a management consultant.

• Bilingualism (English & French)

Salary

The Canada base salary range for this position is$100000 - $115000.Our salary ranges aredeterminedby job and level. Within the range individual compensation isdeterminedby job-related skills and knowledge relevant experience including professional and lived experience and/or work location.

AI Use

We may use artificial intelligence (AI) tools to supportourhiring toolsassistourhiring teambut do not replace human judgment. Final hiring decisions areultimately madeby humans. If you would like more information about how your data is processed please contact us.

Our goal is to offer a role you love within a workplaceyoureproud to contribute to each day. To learn more about who we arevisit our career page.

We areChangeMakers

ChangeMakersis a leading independent agency specializing in building purpose-driven brands and strategies that make a meaningful impact. With deep roots in brand strategy creative marketing communications and Indigenous engagement our team works across Canada and beyond to help organizations grow and thrive in meaningful ways.

An equitableemployer

ChangeMakersis committed to advancing equity diversity and inclusion in all its formsa commitment that enriches our company culture the ideas we generate and the quality of service we provide our clients. We strongly encourage applications from Indigenous communities racialized communities women persons with disabilities LGBTQ2S people and other historically marginalized groups.

If you require accommodation during the recruitment process we will work with you to meet your needsin accordance withhuman rights and accessibility legislation.

AtChangeMakers we understand that the ideal candidate may not meet every single requirement listed above. If you have relevant experience and a strong interest in the role we encourage you tosubmityour application. We welcome creative thinkers and people who bring diverse lived experiences to our team.

Required Experience:

Director