Customer Support Executive
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Job Location:
Yearly Salary:
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Contact Centre Executive
Location: Mumbai
Department: Contact Centre / Patient Services
Experience: 07 years
Qualification: Graduate in any discipline
Job Summary:
We are looking for a courteous and customer-focused Contact Centre Executive to manage inbound and outbound calls assist patients/customers with queries appointments and service requests and ensure high levels of customer satisfaction.
Key Responsibilities:
- Handle incoming and outgoing calls professionally
- Provide accurate information regarding services appointments and billing queries
- Resolve customer concerns and escalate when required
- Maintain proper documentation and call records
- Follow communication scripts and quality standards
Skills & Requirements:
- Excellent English communication skills
- Basic computer knowledge and data entry skills
- Customer-oriented with a positive attitude
- Ability to work in shifts
- Experience in healthcare/contact centre preferred
Bachelors Degree Mandatory
Joining: Immediate / Within notice period
Interested candidates can share their resume at: / Whats app -
Required Experience:
Junior IC
Key Skills
- Building Construction
- Hospital management
- Cardiac Surgery
- EMC
- Kitchen
About Company
Sir H. N. Reliance Foundation Hospital and Research Centre is a 345-bed, multi-Speciality tertiary care hospital with following thrust areas: Cardiac Sciences, Gastroenterology & Hepatobiliary Sciences, Liver Transplant, Nephro-Urology, Neuro Sciences, Oncology, Orthopaedics & Spine, ... View more
