Bar and Gaming Manager
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Job Location:
Broadbeach - Australia
Monthly Salary:
Not Disclosed
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Key Responsibilities
- Oversee the day-to-day operations of the venue ensuring it runs smoothly safely and in full compliance with gaming liquor and food & beverage legislation
- Manage gaming bar service Keno and entertainment offerings
- Act as the Gaming Nominee maintaining full compliance with all gaming and liquor regulations
- Monitor patron behaviour and uphold responsible service of alcohol and responsible gambling practices
- Drive a strong service culture team engagement and performance across all levels
- Champion operational excellence by managing labour costs budgets inventory and overall P&L performance to support sustainable profitability
- Deliver a consistently positive guest experience for both hotel guests and local regulars
- Translate the hotels F&B vision into high-quality consistent service experiences that reflect Sofitels art of hospitality
- Collaborate with the Executive Chef and F&B Manager to ensure menus service standards and execution align with brand expectations
- Plan and support venue promotions and activations in partnership with the Marketing team
- Oversee cash handling procedures and ensure accurate venue reporting
Qualifications :
What You Will Bring
- Proven experience in a gaming bar or hospitality venue leadership role with strong knowledge of day-to-day venue operations
- A thorough understanding of Queensland gaming and liquor compliance with the confidence to uphold legislation venue policies and harm minimisation practices at all times
- Experience acting in or readiness to step into a compliance-responsible position such as Gaming Nominee or Approved Manager
- A strong sense of personal accountability and the ability to make sound operational decisions in a regulated environment
- The ability to lead coach and develop a team creating a culture of professionalism service excellence and responsibility
- A genuine passion for hospitality and pride in delivering experiences that reflect the Sofitel luxury brand
- A growth mindset with a desire to continuously improve venue performance team capability and guest experience
- Solid financial awareness including labour control cost management and interpreting venue performance results
- Confidence managing customer concerns and complex situations with professionalism and composure
- Strong communication and relationship-building skills with guests team members and internal stakeholders
- Flexibility to work evenings weekends and public holidays in line with venue trading hours
- Currently hold or be willing to obtain licences as necessary (RSA RSG CLO RMLV Approved Manager Gaming Nominee Licence)
Additional Information :
Thrive in Our Sofitel Gold Coast Broadbeach Community
- Complimentary duty meals discounted on-site secure parking and dry cleaning
- Celebrate your work anniversary with a complimentary Sofitel luxury stay and breakfast for two plus a paid day off on your birthday
- Generous discounts on accommodation dining and lifestyle experiences across Accors global portfolio
- Tailored recognition and reward programs
- Ongoing leadership development mentoring and career growth opportunities
- Inclusive and supportive culture where your creativity and leadership shape the guest experience
Full Australian working rights are required for this role with the ability to work an average of 38 hours per week.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process youre welcome to let us know.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Culinary Experience
- Restaurant Experience
- Kitchen Management Experience
- Aloha POS
- Purchasing
- Hospitality Experience
- Bartending
- Management Experience
- Serving Experience
- Business Management
- Cost Control
- Restaurant Management
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
