Partnerships and Service Integration Lead

Milton - Australia

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

yourtown is a trusted provider of services for young people with a focus on mental health and wellbeing long-term unemployment prevention of youth suicide child protection as well as support for those experiencing domestic and family violence.

Powered by yourtown Kids Helpline is here for children and young people whenever they need us anytime for any reason 24/7 through tailored mental health counselling services in line with their changing preferences for help-seeking.

Realise your potential at yourtown.

your opportunity

This role has responsibility for leading and strengthening strategic partnerships and referral pathways within Virtual Services. The role enables seamless integration and referral pathways across internal programs funding partners and key external stakeholders responding to emerging business partnerships and sector needs ensuring stronger service outcomes and enhanced client impact.

Your role will include:

build and maintain strong relationships with a diverse range of organisations across the sector including education mental health child protection and non- governmental for-purpose organisations
represent Virtual Services in forums meetings and working groups to strengthen partnerships and sector collaboration
conduct research to identify service gaps opportunities and insights to support integration with internal and external stakeholders
ensure contracts and reporting are delivered accurately within scope and on time
establish and oversee Virtual Services specialist helplines and referral pathways
develop and implement efficient cross-agency referral protocols
facilitate the exchange of information between Virtual Services yourtown programs and external partners including facilitation of audits
develop and deliver information or capability-building sessions to team members and partners
partner with program managers to support specialist service development implementation and continuous improvement

This position will be appointed on a 12-month maximum term contract basis.

what we are looking for

You will have a genuine passion for networking and developing stakeholder connections to achieve positive outcomes for programs and clients.

You will bring:

passion commitment and belief in young people
relevant university degree qualification in psychology social work counselling or related field and minimum 5 years experience in a similar role
demonstrated knowledge of State Education Mental Health and Child Protection sectors as they relate to children and young people and parents and carers
proven experience aligned to information-sharing protocols and ethical considerations
strong interpersonal organisational and time management skills and ability to communicate effectively with diverse stakeholders
proficiency in research and evaluation techniques
ability to facilitate internal and external presentations
ability to travel interstate

your benefits

When you join yourtown you will be welcomed into a safe inclusive and diverse community and an established and reputable national organisation. We are a resilient resourceful and dedicated team who strive to make a difference and not accept the status quo.

Your employment experience will include:

salary sacrifice options to increase your take home pay
ability to negotiate flexible work hours and work arrangements
opportunities for internal and external professional development
free access to LinkedIn Learning including over 16000 learning modules
a genuine focus on employee health and wellbeing
yourWellness program includes free access to Calm & Centr Apps
access to free and confidential counselling sessions for you and members of your immediate family
access to discounted private health insurance banking and finance insurance and superannuation through our partner organisations
an environment that genuinely values diversity and cultural capability and is an equal opportunity employer

how to apply

If you believe in the power of young people and in yourself join team yourtown and have an amazing impact on the lives of young people their families neighbourhoods and the wider community in Australia.

To apply and for a full Position Description please visit: Marnie Elliot Talent Partner on

Role closes: 28 March 2026

yourtown has a zero-tolerance approach to abuse and we believe that Safeguarding is a shared responsibility of all for all.

yourtown is committed to providing services that protect and keep children young people and adults at risk free from harm. The appointment of successful applicants will be subject to satisfactory screening for child-related employment including the completion of a National Criminal History Check and retention of a valid Working with Children Check.

At yourtown everybody belongs. We welcome celebrate and support a diverse and inclusive workforce that represents the communities in which we work.

yourtown is a trusted provider of services for young people with a focus on mental health and wellbeing long-term unemployment prevention of youth suicide child protection as well as support for those experiencing domestic and family violence.Powered by yourtown Kids Helpline is here for children an...