Plan and coordinate Kitchen DC services in consultation with the Operations Controller in advance.
Oversee servicing of Kitchen DC service actively and ensure cleaning and SHEQ protocols.
Maintain direct communication with the client to ensure they are fully briefed before services begin.
Ensure a full quality check is conducted in detail upon completion of services.
Effective and accurate reporting of all risks problems on site structural defects in kitchens and any relevant operational concerns.
Ensure that all customer services scheduled for the day and month are completed on time efficiently and in accordance with both client and company standards.
Report all servicing equipment customer or site problems in writing on the electronic task before task submission and in person.
Ensure equipment is in good working order and hygienically clean condition always.
Ensure all customer complaints are attended to promptly and resolved effectively within the required timeframes.
Report all SHEQ-related incidents particularly near misses and accidents are reported without delay to the Operations Manager and the SHEQ Department
You are required to consistently conduct yourself professionally display a positive attitude and provide clients with courteous and high-quality service.
Work overtime as instructed by Management and operational requirements - but only with permission.
Treat all customers and colleagues with respect in the best interest of the employer.
Required Experience:
Manager
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