Crm For Water Treatment Raipur , Chhattisgarh

Raipur - India

Monthly Salary: Not Disclosed

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description:

ACRM (Customer Relationship Management) role in water treatmentinvolvesmanaging client data handling inquiries tracking sales/service and using CRM software (like Salesforce HubSpot) to streamline operations for water purification wastewater treatment or RO plant services focusing on customer communication technical support and driving revenue through effective client management and sales support for products like RO plants ZLD systems and chemicals. Key responsibilities range from technical sales support and customer service to data management and workflow automation requiring knowledge of water treatment processes and CRM platforms.

Key Responsibilities

**Sales & Business Development:** Identify leads understand customer technical needs present solutions (purifiers chemicals plants) manage the sales pipeline and meet targets.
**Customer Service & Support:** Handle inbound/outbound calls log complaints/enquiries in the CRM schedule service track job status manage invoices and ensure customer satisfaction.
**CRM Management & Data Handling:** Input and maintain customer info leads and service history; run reports; segment customers; manage data accuracy.
**Technical Coordination:** Liaise with technical teams understand product value (RO plants ZLD chemicals) and ensure right solutions are offered.
**Process Automation:** Implement workflows for scheduling reminders (filter changes) and digital signatures for job closure.

Core Skills & Qualifications

Technical:Knowledge of water treatment processes (RO ZLD) water/wastewater management.
CRM Proficiency:Experience with CRM software (Salesforce HubSpot Zoho).
Soft Skills:Excellent communication negotiation customer handling problem-solving and presentation skills.
Education:Any graduate degree often acceptable with IT/Business/Marketing backgrounds relevant for specialist roles.

Typical Roles

CRM Executive/Specialist(Customer communication data support).
Sales Executive/Engineer (Water Treatment)(Client relationship technical sales).
CRM Business Technical Lead(Advanced integration architecture).

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Job Description:ACRM (Customer Relationship Management) role in water treatmentinvolvesmanaging client data handling inquiries tracking sales/service and using CRM software (like Salesforce HubSpot) to streamline operations for water purification wastewater treatment or RO plant services focusing on...