Account Manager

Account Manager

Job Purpose

We are looking for a passionate and commercially driven Account Manager to support the continued success and growth of a leading business.

This role is responsible for developing and executing long-term strategies with manufacturing partners and key customers. You will work closely with manufacturing partners multiple retail customers and internal cross-functional teams to ensure projects are delivered successfully on time and in line with customer requirements.

Key Responsibilities

• Build and maintain strong long-lasting strategic partnerships with customers and manufacturing partners

• Develop trusted advisor relationships with key customer stakeholders

• Ensure the timely and successful delivery of solutions in line with customer and manufacturing partner needs

• Clearly communicate progress against monthly and quarterly initiatives to internal and external stakeholders

• Identify and grow commercial opportunities in collaboration with internal teams and manufacturing partners

• Support high-severity requests and manage issue escalation where required

• Negotiate pricing and manage expenditure within agreed strategic budget and forecast parameters

• Develop and deliver joint business plans to meet budget and growth expectations

• Develop and implement appropriate promotional activity to support commercial objectives

Skills & Experience

• North Westbased office-based role

• Minimum 4 years experience in Own Label Account Management preferably with Top 10 Multiple Retailers

• Proven track record in account management or a related commercial role

• Demonstrated ability to communicate present and influence credibly at all levels

• Experience delivering customer-focused solutions based on client needs

• Strong ability to manage multiple projects simultaneously with excellent attention to detail

• Excellent listening negotiation and presentation skills

• Strong verbal and written communication skills

• Commercially astute with a proven track record of Own Label business development

• Results-driven highly analytical and numerate

• Credible tenacious and persuasive

• Embraces change and continuous improvement

• Creative thinker with the ability to develop innovative solutions to complex challenges

• Confident and experienced user of Microsoft Word Excel and PowerPoint