Quality Improvement Program Manager Clinical Outcomes, Amazon One Medical
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Job Location:
San Francisco, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
In this role you will readily take on the day-to-day tasks to drive program improvement consistently demonstrating a can-do attitude while stepping up to address logistical issues. It is critical that you are detail-oriented highly organized and quick to learn. You will prioritize accountability holding yourself and others responsible for meeting commitments and designing feedback loops into work. You will also have an interest or background in project management and enjoy working cross-functionally.
Key job responsibilities
- Partake in project management and standard workflow efforts for live and pilot programs for Employers (i.e. multidisciplinary group programs chronic condition management mental health programs etc.)
- Troubleshoot issues related to these programs and triage questions from patients providers and care teams
- Serve as a liaison between the central team and local teams; provide feedback to continuously improve processes communication and collaboration
- Perform regular program support and coordination responsibilities including but not limited to documentation creation and management quality improvement initiatives data and outcomes tracking and reporting at a regular cadence patient journey coordination implementation support quality assurance support and operational workflow support
- Experience analyzing metrics to implement business improvements
- 1 year experience in healthcare Quality/HEDIS data medical record review and abstraction
- 1 years of experience in navigating and working in an electronic medical record system (e.g. Epic 1Life Athena)
- 1 years of primary healthcare or outpatient setting experience
- Intermediate knowledge and understanding of HEDIS related improvement projects
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CA San Francisco - 75600.00 - 102000.00 USD annually
USA WA Seattle - 80200.00 - 92700.00 USD annually
Required Experience:
Manager
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
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