Customer Service Representative (fm)Plastics EngineeringWARSAW

Warsaw - Poland

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

be a key support for the Sales Team by managing customer orders endtoend ensuring accuracy timeliness and high service quality
maintain daily communication with customers suppliers and international teams via email and phone
monitor order status handle exceptions and proactively resolve issues to ensure smooth order fulfilment
cooperate closely with Logistics Finance and Accounting Teams to ensure correct documentation and efficient processes
maintain high data quality in systems and contribute to continuous improvement through process adherence and training.

Bachelors degree or higher; graduates of chemistryrelated or technical fields are welcome
experience in customer service sales support or order management in a B2B environment
confidence in working with digital tools and order management / CRM systems
strong organisational skills accuracy and a structured approach to daily tasks
positive attitude strong interpersonal skills and ability to collaborate effectively within a team
communicative level of English enabling daily cooperation with international stakeholders

work in an international friendly organisation with a stable market position and collaborative culture
structured onboarding and opportunities for development through technical commercial and personal trainings
possibility to improve English skills through English classes
flexible working hours and hybrid model after the trial period (2 days HO/ 3 days office)
full work tools (laptop phone) and an attractive benefits package including private medical care Multisport and holiday allowance.

Required Experience:

Unclear Seniority

be a key support for the Sales Team by managing customer orders endtoend ensuring accuracy timeliness and high service qualitymaintain daily communication with customers suppliers and international teams via email and phonemonitor order status handle exceptions and proactively resolve issues to ensu...