General Manager Head of Operation

• Bonus based on performance
• Competitive salary
• Opportunity for advancement

• Full oversight of day-to-day operations across all active projects
• Project management for all jobs ensuring:
  • Materials are ordered accurately and on time
  • Technicians and subcontractors are scheduled efficiently
  • Projects move smoothly with minimal downtime rework or surprises
• Continuous improvement of project timelines workflows and execution quality
• Accountability for job profitability margin control and operational efficiency

• Direct leadership of technicians and operational personnel
• Hiring onboarding training development and (when necessary) termination of team members
• Establishing clear expectations accountability and performance standards
• Developing team members into higher skill levels and future leadership roles
• Building systems and processes that allow others to step into roles as the business grows

• Direct communication with clients as needed to ensure an exceptional customer experience
• Proactively addressing concerns expectations and changes during projects
• Ensuring projects are not only completed well but feel well-managed from the clients perspective
• Creating systems that consistently deliver a high-trust high-quality customer journey

• Partnering with ownership to improve cash flow scalability and long-term profitability
• Identifying operational opportunities to support and increase sales performance
• Supporting upsells larger clients and expanded relationships through strong execution
• Continually simplifying systems reducing friction and improving speed and clarity across the organization
• Helping position the company for growth by building structure that scales beyond any one person

• Balance hands-on involvement with high-level operational thinking
• Build clear repeatable systems with the intention of delegating and scaling
• Hold people accountable while developing them
• Connect field operations sales and leadership into one aligned machine
• Identify inefficiencies early and implement practical solutions

• Strong background in construction remodeling or related trades (kitchens cabinets and baths preferred)
• Proven experience managing technicians subcontractors operational teams and multiple projects simultaneously
• Deep understanding of scheduling materials labor utilization and subcontractor coordination
• Strong financial instincts with an understanding of how operations drive profitability
• Confident communicator with both team members and customers
• Highly organized decisive and effective with time and priorities
• A leader who sees solutions and opportunities others miss

Kitchen Tune-Up Uplifts Peoples Lives

Kitchen Tune-Up is a kitchen design and remodeling franchise system of committed professionals. Our remodeling experts update uplift and upgrade kitchens utilizing our 5 Trustpoints to create an experience second to none. Our 5 Core Services include our exclusive 1 Day Wood Restoration Tune-Up Cabinet Re-Facing Redooring Cabinet Painting and Custom Cabinets.

While the kitchen is the heart of the home our people are the heart of our company. At Kitchen Tune-Up our people are valued. Each day we work and collaborate to uplift our customers homes as well as the lives of our people.

Find yourself an uplifting opportunity and join our team!

The positions on this website unless otherwise indicated are posted by Kitchen Tune-Up franchisees. Kitchen Tune-Up franchises are independently owned and operated businesses and if you accept a position with an Kitchen Tune-Up franchisee you are employed by that franchisee and not by franchisor HFC KTU LLC nor any of its parents or hiring franchisee is solely responsible for all employment decisions including hiring termination discipline compensation and benefits and HFC KTU LLC and its parents and affiliates have no input or involvement in such KTU LLC does not receive review or store any applications for questions about posted positions or the hiring process must be directed to the Kitchen Tune-Up franchisee posting the position.