Service Manager

Springfield, VT - USA

Monthly Salary: Not Disclosed

Posted on: 17 hours ago

Vacancies: 1 Vacancy

Job Summary

Role Description

This is a full-time on-site Service Manager role based in Springfield IL. The Service Manager will oversee daily operations within the service department ensuring efficient workflows and high-quality service delivery. Key responsibilities include managing service team performance scheduling and assigning tasks maintaining customer satisfaction and ensuring compliance with company policies and regulations. Additional duties involve resolving customer concerns coordinating parts procurement and developing strategies to enhance operational efficiency and team development.

Qualifications

Proficiency in team leadership performance management and personnel development
Experience in truck equipment service management scheduling and operations planning
Strong problem-solving conflict resolution and customer service skills
Understanding of truck equipment aerial devices digger derricks and related machinery is desirable
Knowledge of compliance and safety regulations in the truck equipment industry
Effective communication and organizational skills
Proficiency in office technology and service management tools/software
Bachelors degree in business administration engineering or a related field is beneficial

Role Description This is a full-time on-site Service Manager role based in Springfield IL. The Service Manager will oversee daily operations within the service department ensuring efficient workflows and high-quality service delivery. Key responsibilities include managing service team performance s...