VP, Application Technology

This leadership position requires the following non-delegable responsibilities:

• Fully own the mission goals operations and results of the team and areas of responsibility.
• Provide exemplary leadership to span of control (direct and indirect reports) while demonstrating effective collaboration and alignment in all interactions companywide. Leading by example with focused enthusiasm and shared commitment for required systems development enabling measurable operational efficiencies. Specific leadership duties include:
• Refining the vision and tone for the department consistent with company culture and mission.
• Establishing clear measurable and achievable goals and performance expectations and following up appropriately.
• Hiring individuals where gaps exist who can accomplish those goals and meet those expectations; providing them the open communication training tools and mentoring needed to be successful and develop professionally; establishing a development path commensurate with capabilities and potential.
• Providing clear and accurate feedback to individuals and teams on a timely and consistent basis. Identifying and addressing performance problems early with formal documentation enabling heightened opportunities for individual and team success. Foster an environment minimizing impacts to failures via a fail fast culture where using what is learned is promoted.
• Effectively managing processes including annual performance reviews compensation adjustments promotions demotions transfers and disciplinary actions up to and including terminationin an unbiased and consistent manner.
• Multi-year strategic planning focus implemented and documented enabling team to align individual objectives to end state architecture and process.

• ACCOUNTABILITY- Takes ownership for actions decisions and results; openly accepts feedback and demonstrates a willingness to improve.
  • Proven ability to lead an organization to high levels of performance while maintaining morale and personal growth for employees.
  • Take the initiative and seek out opportunities.
• BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust confidence and respect; adheres to GCIs Code of Conduct for Employees the Basic Principles.
• COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
  • Excellent leadership and team-building skills with a focus on collaboration and accountability.
• COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
  • Strong communication and presentation skills with the ability to convey complex concepts to diverse audiences.
• COMPLIANCE - Follows internal controls; protects confidential information; abides by GCIs Code of Business Conduct & Ethics.
• CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction systems availability and reliability.
  • Strong commitment to understanding and meeting customer needs.
• RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings training and other work obligations.
• RESULTS - Uses a combination of job knowledge initiative sound decision making innovation adaptability and problem solving.
  • Strong financial acumen including budget management (OPEX and CAPEX) and resource allocation.
  • Proven experience in managing complex application development projects with multiple stakeholders.
  • Strong strategic thinking and analytical skills with a proven ability to drive technology initiatives.
  • Familiarity with project management and engineering tools.
  • Strong strategic thinking and analytical capabilities.
• SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; leads compliance with applicable Security policies and procedures.
• CHANGE MANAGEMENT: champions and supports department and company change.
  • Capacity to adapt to changing market dynamics and organizational priorities.
• DECISION MAKING: uses sound logical judgment based on data research and experience to choose an appropriate course of action.
  • Demonstrated ability to analyze complex challenging problems and situations leading to optimal solutions.
  • Analytical mindset with a focus on data-driven decision-making.
• PLANNING & IMPLEMENTATION: analyzes workload and establishes appropriate priorities; sets measurable and achievable goals and objectives for the team.
• MENTORING & DEVELOPMENT: utilizes interpersonal skills to guide direct and influence others to achieve results.
  • Ability to act as a positive mentor and coach subordinates and instill a coaching environment in the organization.
• PERFORMANCE MANAGEMENT: sets clear performance expectations for team.
  • Strong leadership and team management skills with a focus on fostering a collaborative and high-performance culture.
  • Leadership experience with a collaborative approach to cross-functional teamwork.
• Proficient computer skills and MS Office knowledge (e.g. Outlook Teams Word Excel CoPilot) to complete job duties effectively such as using the company intranet and to accurately retrieve and input information into database or equivalents.
  • Familiarity with application development methodologies including Agile and DevOps.

Minimum Qualifications:

Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis

• High School diploma or equivalent.
• Bachelors degree in Computer Science Information Technology Telecommunications or related field. *
• A minimum of twenty (20) years of progressively responsible experience inapplication technology managementor a related field. To include: *
  • Five (5) years in a role within the telecommunications sector.
  • Five (5) years in a supervisory or managerial role.

Preferred:

• Relevant Masters degree or PhD.
• Relevant telecom industry or job specific certifications.

DRIVING REQUIREMENTS:

This position may require access to reliable transportation for occasional travel between retail store locations offices worksites or other locations as needed.

• Work performed at office remote office and client sites.
• Interaction with upset customers vendors or employees may occur.
• Position requires regular travel for business and training purposes including travel during scoping requirements development testing or business development activities.
• This position may require travel to project sites and other company locations.
• Work is primarily sedentary requiring daily routine computer usage.
• Ability to work shifts as assigned work in standard office/home office setting and operate standard office equipment.
• Ability to accurately communicate information and ideas to others effectively.
• Physical agility and effort sufficiently to perform job duties safely and effectively.
• Ability to make valid judgments and decisions.
• Flexibility to work outside standard business hours may be necessary to accommodate project timelines and application rollouts.
• Available to work additional time on weekends holidays before or after normal work hours when necessary.
• Must work well in a team environment and be able to work with a diverse group of people and customers.
• Virtual workers must comply with remote work policies and agreements.