Manager, Billing
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Job Location:
Johannesburg - South Africa
Monthly Salary:
Not Disclosed
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Process monitor and guide others across the end-to-end Billing process and resolve escalated queries that require investigation outside of standard operating procedures to provide accurate and timely Billing services for Investor Services (IS) transactions for clients across geographies. Deliver exceptional client service manage incidents and execute improvements to meet regulatory requirements and avoid revenue leakage to Investor Services Operations (ISO).
Qualifications :
Type of Qualification: Diploma
Field of Study: Business Commerce Finance and Accounting Banking
Experience Required
Operations Production Services
Operations
5-7 years
Application of financial principles to invoicing collections and billing functions across geographic jurisdictions (preferably sub-Saharan Africa).
5-7 years
Demonstrated ability to adapt from automated to manual processing to interpret pricing letters and convert to mathematical calculations and process working instructions documentations.
5-7 years
Experience building global client relationships and engaging with internal and external stakeholders
5-7 years
Experience in an operational environment managing service delivery to meet expectations of internal and external stakeholders. Advanced excel skills.
5-7 years
People Management experience.
5-7 years
Sound knowledge of ISO9001 Quality Management principles. Report writing skills.
Additional Information :
Behavioural Competencies:
- Articulating Information
- Challenging Ideas
- Convincing People
- Developing Expertise
- Directing People
- Embracing Change
- Empowering Individuals
- Examining Information
- Following Procedures
- Interacting with People
- Interpreting Data
- Inviting Feedback
- Making Decisions
- Providing Insights
- Pursuing Goals
- Resolving Conflict
- Taking Action
- Understanding People
- Upholding Standards
- Valuing Individuals
Technical Competencies:
- Bookkeeping
- Monitoring
- Data Analysis
- Business Insights
- Client Relationship Management
- Coaching and Mentoring
- Continuous Improvement
- Management Infotmation Reports
- Financial Acumen
- Operations Risk Management
- Product and Services Knowledge
- System Improvements
- Query Resolution
- Reconciling Financial Records
- Development or Controls
- Root Cause Analysis
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Revenue Cycle Management
- Athenahealth
- ICD-10
- Management Experience
- Medical Coding
- ICD-9
- Medical Billing
- Budget management
- CPT Coding
- Leadership Experience
- Medicare
- Supervising Experience
About Company
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients ... View more
