We are looking for a Product Manager to join our Rider Fundamentals Domain on our journey to always deliver amazing experiences.
In our Logistics Team youll tackle high-impact challenges that make last-mile delivery efficient affordable and sustainable. Your work will directly improve experiences for riders end customers and merchants across the globe. Each enhancement you contribute will help Delivery Hero optimize delivery operations supporting expansion into new areas like grocery and retail.
In this role you will lead a team responsible for how information safety guidance and learning are presented to riders in the app. You will own important areas of the app used by over 1 million riders globally including the apps information architecture the Safety tab and in-app education and onboarding experiences. Your mission is to ensure riders receive the right information at the right time clearly structured relevant and increasingly contextual to support rider performance engagement and safety on the road.
This area plays an important role in how riders understand the app discover what matters to them and improve over time.
What will you do
Own the product vision and roadmap for your product area.
Proactively identify opportunities problems and improvement areas by building bottom-up ideas and hypotheses and validating them through discovery data and user insights.
Define success metrics for engagement comprehension and safety-related outcomes and use data to guide prioritization and iteration.
Partner closely with Engineering and Design to build scalable high-quality solutions that work across markets and rider segments.
Collaborate with cross-functional stakeholders (Operations other Product teams and Brands) to align on priorities and ensure global solutions meet local needs.
Design and evolve engaging motivational experiences (e.g. Rider Wrapped and future celebratory or progress-based features) that bring moments of fun into the rider app and strengthen riders emotional connection to the platform.
Contribute to the broader Safety agenda by designing experiences that help riders understand risks track their safety performance and adopt safer behaviors.
Qualifications :
3 years of experience in product management ideally on consumer-facing or mobile products.
Strong proactive mindset with the ability to independently generate structure and test product ideas and hypotheses.
Data-driven approach with experience defining and tracking product success metrics.
Proven ability to work effectively with Engineering and Design in cross-functional teams.
Clear structured communication and strong stakeholder management skills.
Nice-to-have
Experience with onboarding in-app education behavior-change products or gamification.
Exposure to high-scale or multi-market products.
Background in marketplace logistics or operationally complex environments.
Additional Information :
Ensuring you and all our Heroes are looked after happy and healthy is always on the menu. Because if youre in good shape then were in good shape.
Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week
We offer 27 days holiday with an extra day on 2nd and 3rd year of service
We will support you in developing yourself and your career growth opportunities: 1.000 Educational Budget Language Courses Parental Support and access to the Udemy Business platform to explore a variety of online courses.
Get moving and release those wonderful mind-boosting endorphins: Health Checkups Meditation Gym & Bicycle Subsidy
Cash. Dough. Cheddar. Whatever you call it well help you with it: Employee Share Purchase Plan Sabbatical Bank Public Transportation Ticket Discount Life & Accident Insurance Corporate Pension Plan
The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers Food Vouchers Corporate Discounts. Courses.
Wondering what relocating to Berlin is like In this article weve put together 10 things you should know about moving to Berlin and how Delivery Hero can support you. You can also visit our relocation hub and check out more information about moving to Berlin.
Ready to prepare for your interview Check out the list of the 5 most common interview questions and answers created in collaboration with our recruiters.
We believe diversity and inclusion are key to creating not only an exciting product but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities religious beliefs color national origin gender identities or expressions sexual orientations age marital or disability statuses or any other aspect that makes you you.
We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experiencejust let us know with an email to our Inclusion Officer at it in your application.
Severely disabled applicants with equal qualifications will be given preferential consideration.
Youre welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.
Remote Work :
No
Employment Type :
Full-time
As the worlds leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europes largest tech platforms, we enable ambitious talent to del ... View more