Partner Program Specialist Japan

Partner Program Specialist - Japan

About The Role

The Cloudflare Japan Partner team is focused on accelerating the adoption of Cloudflare solutions by attracting and growing partners who can acquire new customers and make them successful. Our goal is to recognize our partners successes as they harness the collective strengths of our organizations to deliver an exceptional experience for our customers.

Based out of Tokyo this role will be a dedicated member of the Japan Partner team. You will serve as the primary point of contact for Japan collaborating closely with the Global Partner Program team to ensure alignment of overall business goals while acting as the voice of Japan. Your main objective will be to lead the PowerUp program program initiatives and localization to accelerate the engagement of our PowerUp partners in the Japanese market.

Additionally you will work in coordination with APAC stakeholders to drive partner operations and partner marketing.

Responsibilities:

Program Management & Localization:

• Act as the owner of the PowerUp program and related partner benefits in Japan including auditing and reporting for Elite Select Registered and Distribution partners.
• Serve as the voice of Japan to Global Partner Program teams gathering local requirements to help define and refine competitive programs.
• Lead the localization of PowerUp program policies processes and Rules of Engagement (RoE).

Partner Operations & Enablement:

• Work closely with APAC Partner Operations and Enablement leads to track and measure partner requirements such as certifications and assessments ensuring partners maintain their tier status.
• Track the performance of each partner and provide essential support and documentation for Quarterly Business Reviews (QBRs).
• Act as the local owner of the Partner Portal providing guidance on Japan-specific requirements to the global team.
• Conduct regular enablement activities for Cloudflare internal employees on how to effectively engage and work with Channel partners.

Partner Marketing:

• Collaborate with APAC Partner Marketing to drive pipeline generation activities with Japanese partners.
• Assist in managing and evolving partner agreements and contracting processes in coordination with Legal and Operations teams.

Experience

Professional Experience:

• Minimum 5 years of experience in the technology sector.
• Minimum 5 years of experience building or operating multi-type and multi-tier partner programs (e.g. GSIs Service Providers ISVs etc.).

Communication & Global Collaboration:

• Business-level fluency in both Japanese and English.
• Proven experience communicating and collaborating with multi-region stakeholders (Global/APAC) to drive projects forward.

Mindset:

• Ability to work independently adapt quickly to a fast-paced environment and maintain a positive problem-solving attitude.
• Highly coordinated self-driven and operational with strong attention to detail and the ability to influence others.

Travel:

• Ability to travel as required to support partner meetings development and enablement. This includes travel within Japan to the APAC and to Global HQ in the US.

Job Description: Partner Program Specialist - Japan

職務概要

Cloudflareの日本のパートナーチームは新規顧客を獲得しその成功を支えるパートナー企業の誘致と育成を通じてCloudflareソリューションの導入を加速させることに注力しています 私たちの目標は組織の総力を結集して顧客に卓越した体験を提供するパートナーの成功を評価し支援することです

本ポジションは東京を拠点とし日本のパートナーチームの一員として採用されます日本専任の担当者としてグローバルパートナープログラムチームと緊密に連携しビジネスゴールの整合性を図りながら日本市場の声を届ける役割を担います 主な目的はPowerUpプログラムプログラム施策およびローカライゼーションを主導し日本のPowerUpパートナーのエンゲージメントを加速させることです

またAPACの担当者と連携しパートナーオペレーションパフォーマンス管理やQBRサポートおよびパートナーマーケティングパイプライン創出の領域においても中心的な役割を果たします

主な職務内容

プログラム管理とローカライゼーション:

• 日本におけるPowerUpプログラムおよび関連するパートナー特典のオーナーとなりEliteSelectRegisteredおよびDistributionパートナーの監査とレポート作成を行う
• 日本市場の要件をグローバルチームに伝える日本の声として機能し競争力のあるプログラムの要件定義に協力する
• PowerUpプログラムのポリシープロセスおよびルールRules of Engagementのローカライゼーションを推進する

パートナーオペレーションとイネーブルメント:

• パートナーオペレーションおよびイネーブルメント担当者と緊密に連携しパートナーがティアを維持するための認定アセスメントトレーニング要件のトラッキングと測定を行う
• 各パートナーのパフォーマンスをトラッキングしビジネスレビューQBRの実施に向けた資料作成およびサポートを行う
• パートナーポータルの日本におけるオーナーとしてローカル要件に基づいた改善案をグローバルへ提示する
• Cloudflareの社内従業員に対しチャネルパートナーとの効果的な連携方法についてのイネーブルメント活動を定期的に実施する

パートナーマーケティングと契約管理:

• APACのマーケティング担当者と連携し日本のパートナーとの共同活動を通じたパイプライン創出Pipeline Generationを支援する
• 法務やオペレーション部門と協力しパートナー契約の管理やプロセスの改善をサポートする

求める経験スキル

実務経験:

• テクノロジーセクターにおける5年以上の実務経験
• GSIインフラプロバイダーサービスプロバイダーISVなど多種多様なパートナープログラムの構築または運用における5年以上の経験

コミュニケーション能力:

• 日本語に加え英語を用いてグローバルやAPACシンガポール等のマルチリージョンと円滑に業務を遂行できる能力

マインドセット:

• 自立して業務を遂行し変化の速い環境に適応できる問題解決能力とポジティブな姿勢
• 高い調整能力自己駆動型かつ細部への注意を怠らないオペレーション重視のワークスタイル

出張:

• パートナーミーティング開発イネーブルメントのサポートのため日本国内APACおよび米国本社への出張が必要となる場合があります

What Makes Cloudflare Special

Were not just a highly ambitious large-scale technology company. Were a highly ambitious large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014 weve equipped more than 2400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflares enterprise customers--at no cost.

Athenian Project: In 2017 we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration. Since the project weve provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Heres the deal - we dont store client IP addresses never ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something youd like to be a part of Wed love to hear from you!

This position may require access to information protected under U.S. export control laws including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

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