Client Relations Executive
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Job Location:
Chicago, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Overview
Company Overview:
Join Allied Universal Janitorial Services! Were committed to delivering exceptional cleaning landscaping and restoration services for commercial facilities. Be part of a welcoming and collaborative team where innovation meets excellence. We offer steady reliable work in janitorial management full-time and part-time janitorial roles maintenance landscaping and metal restoration. If you want to make a meaningful impact and build a lasting career we have opportunities for you. Join us and grow with a leader in the industry!
Job Description
Allied Universal Janitorial Services an Allied Universal Company is hiring a Client Relations Executive. The Client Relations Executive is responsible for reducing customer churn increasing customer lifetime value and generating leads for expansion. This person builds a plan for measuring success while utilizing analytics to drive action. The Client Relations Executive captures customer feedback to identify gaps in service and opportunities to better manage customer expectations.
RESPONSIBILITIES:
- Target discover qualify verify present and validate additional business to existing customer portfolios
- Transition additional business with operations
- High touch with key individuals in the clients organization
- Develop strategy map for all strategic clients
- Maintain customer relationships
- Use consultative approach for solutions
- Prepare and present client solutions
- Manage negotiations to achieve profit objectives
- Maintain SalesForce and adequate pipeline to reach goals
QUALIFICATIONS (MUST HAVE):
- Bachelors degree in Business Administration Marketing or related field of study
- Current drivers license if driving a company vehicle or personal vehicle in the course of conducting business (e.g. client visits attending recruiting and/or networking events)
- Minimum of five (5) years of sales and operations experience in the janitorial industry
- Experience using data to drive decision-making and improve recruiting outcomes
- Excellent oral and written communication skills; able to influence stakeholders and collaborate across departments
- Leadership skills; ability to coach and inspire others
- Proficient in Microsoft Office and Google applications
- Strong organizational analytical and time management skills
- Proven ability to manage multiple competing priorities and meet deadlines in a dynamic environment
- Demonstrated ability to take initiative and utilize independent judgment
- Ability to handle sensitive information with discretion
- Able to adapt quickly to changing needs and priorities
- Problem-solving aptitude and negotiation skills
PREFERRED QUALIFICATIONS (NICE TO HAVE):
- Prior SalesForce or other customer relationship management (CRM) software experience
PAY & BENEFITS:
- Salary $80000/year
- Medical dental vision basic life AD&D retirement plan and disability insurance
- Eight paid holidays annually five sick days and four personal days
- Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
Closing
Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity age color religion sex sexual orientation gender identity national origin genetic information disability protected veteran status or relationship/association with a protected veteran or any other basis or characteristic protected by law. For more information:
If you have difficulty using the online system and require an alternate method to apply or require an accommodation please contact our local Human Resources department. To find an office near you please visit: ID
Key Skills
- Special Events
- Blog Posts
- Account Executives
- Fact Sheets
- Press Releases
- Account Management
- Client Relationships
- SEO
- Content Marketing
- Client Meetings
- ROI
- Client Contact
- Client Service
About Company
Allied Universal, a leading security and facility services company in North America, is pleased to announce the acquisition of G4S plc. This acquisition is now able to complete as Allied Universal has satisfied or waived all of the required offer conditions, including the required ant ... View more
