Quality Manager

Delhi - India

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself and a better working world for all.

Manager Delivery Excellence (Consulting)

Position Summary

As a Manager in the Delivery Excellence team that supports the Business and Risk consulting service line you will support the execution of delivery excellence initiatives that contribute to standardized delivery process across consulting engagements. You will work under the guidance of senior leaders to ensure delivery consistency and help improve client satisfaction through operational excellence.

Key Responsibilities

Support in developing Delivery Excellence frameworks for the service line
Drives root cause analysis and work with both delivery team and onshore to identify and implement delivery process improvements.
Apply standardized delivery processes and assist in tracking KPIs.
Identify delivery risks and ensure compliance with governance frameworks.
Conduct delivery reviews and document findings.
Coordinate with delivery teams and support issue resolution.
Participate in training and contribute to team knowledge sharing.

Qualifications & Experience

Bachelors degree in Information Systems Engineering or related field.
10 15 years of experience in professional services delivery or consulting.
Hands on experience to MS Excels (formula VBA charts) Power BI (Data visualization) MS-Power point MS Visio
Understanding of delivery processes and quality frameworks.
Strong communication and analytical skills.

EY Building a better working world

EY exists to build a better working world helping to create long-term value for clients people and society and build trust in the capital markets.

Enabled by data and technology diverse EY teams in over 150 countries provide trust through assurance and help clients grow transform and operate.

Working across assurance consulting law strategy tax and transactions EY teams ask better questions to find new answers for the complex issues facing our world today.

Required Experience:

Manager