Customer Service
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Job Location:
Richmond, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description: Customer Care at Zambrero
Zambrero is seeking a dedicated individual to join our team as a Customer Care representative. This role is essential in ensuring high levels of customer satisfaction and loyalty.
Job Responsibilities:
- Respond to customer inquiries and provide assistance in a timely and professional manner
- Handle and resolve customer complaints with empathy and efficiency
- Process orders returns and exchanges accurately
- Maintain customer records and update information as needed
- Collaborate with other team members to improve overall customer experience
Essential Qualifications:
- Excellent communication skills both verbal and written
- Strong problem-solving abilities
- Ability to work well in a team environment
- Detail-oriented and organized
- Proficient in using customer service software and tools
Desired Experience:
The ideal candidate will have a minimum of 2 years of experience in a customer service role preferably in a fast-paced environment.
Salary & Benefits:
The salary for this position will be competitive and commensurate with addition Zambrero offers benefits such as health insurance paid time off and opportunities for career growth.
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
