Country Manager (Cambodia)
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Job description
We are a British-owned company specializing in toy and garment manufacturing across Asia. We are seeking a highly experienced Country Manager based in Cambodia to oversee Jellycats operations in Cambodia managing supplier relationships ensuring product quality and optimizing production processes. This role plays a pivotal part in aligning Cambodia operations with global company strategies ensuring compliance with international standards and supporting future expansion of manufacturing sites in Cambodia.
- Working Time: Monday to Saturday (aligned with vendor/factory hours)
- Location: Phnom Penh with frequent travel to Kampong Speu and Kampot Province
- Reports to: UK Head Quarter with full operational autonomy
Responsibilities
Functional Responsibilities / External Contacts
- Manage relationships with external suppliers and manufacturers in Cambodia.
- Ensure that all suppliers comply with Jellycats ethical sourcing and safety guidelines.
- Liaise with the Head Quarter and Supplier Relationship Manager to align production goals with company standards and timelines.
- Coordinate with local regulatory bodies to ensure compliance with all necessary manufacturing and export regulations.
- Work closely with quality assurance teams to ensure product standards are maintained across the supply chain.
- Provide regular updates to the global leadership team on supplier performance production timelines and any potential risks to delivery.
Quality Excellence
- Ensure luxury product standards meeting premium brand positioning across all manufacturing partners
- Implement and maintain rigorous QA/QC systems with focus on visual perfection safety compliance and tactile quality
- Establish a zero-defect mindset across all suppliers operations with comprehensive quality gates and inspection protocols.
Compliance & Planning Leadership
- Lead comprehensive compliance frameworks covering factory audits ethical sourcing safety standards (CE CPSIA EN71)
- Develop and execute strategic production planning across multiple sites with capacity optimization and risk mitigation
- Ensure full regulatory compliance for manufacturing licenses environmental permits export certifications and labor standards
- Implement robust documentation systems for traceability quality records and regulatory reporting
Vendor & Site Development Management
- Independently evaluate onboard and manage new and existing manufacturing partners without external support
- Lead completely new site setup including facility design equipment procurement process development and operational launch
- Navigate challenging vendor situations including quality failures capacity constraints ownership changes and cultural barriers
- Establish vendor development programs for continuous improvement in quality efficiency and capability expansion.
CSR
- Weekly audit to secure to ensure the safety and good conditions
- Focus on housekeeping (link to quality team)
- Ensure factory follows local labor law and social compliance
Independent Operations Leadership
- Operate with full autonomy to make critical decisions on vendor selection quality standards production planning and site development
- Build and lead local technical teams including QA/QC managers compliance specialists and production coordinators
- Establish self-sufficient operations
- Develop local expertise in luxury toy manufacturing complex garment construction and premium quality standards
Stakeholder Management
- Partner with UK Head Quarter and Supplier Relationship Manager to align production goals with brand standards and delivery timelines
- Provide detailed performance reporting on supplier metrics quality data production timelines and risk assessment
- Lead crisis management for production disruptions quality issues or supplier failures
Requirements
Requirements
- Bachelors degree (Masters degree preferred) in engineering Textile Technology Quality Management or related field
- 15 years in senior manufacturing management with strong QA/QC expertise in luxury toys premium garments footwear or related industries.
- Proven experience in supplier/factory management production planning and multi-site operations and set up
- Strong knowledge of international safety quality and CSR standards including ethical sourcing and supply chain best practices.
- Excellent leadership communication and negotiation skills in English and Khmer
- Certifications in Quality Assurance CSR or ISO systems are advantageous.
- Experienced in project management cross-functional team leadership and supporting business expansion.
- Strong problem-solving and decision-making abilities with resilience to operate independently in complex factory environments.
Benefits
- Working Time: Monday to Saturday (aligned with vendor/factory hours)
- Location: Phnom Penh with frequent travel to Kampong Speu and Kampot Province
- Reports to: UK Head Quarter with full operational autonomy
Why you will love working here
- Attractive executive compensation package
- International working environment with direct engagement with UK headquarters
- Clear career growth opportunities with Jellycats expansion in Cambodia
- Social insurance annual leave and statutory benefits as per Cambodian law
- Ongoing professional training and development
Required Skills:
15 years in senior manufacturing management with strong QA/QC expertise in luxury toys premium garments footwear or related industries. Proven experience in supplier/factory management production planning and multi-site operations and set up Strong knowledge of international safety quality and CSR standards including ethical sourcing and supply chain best practices. Excellent leadership communication and negotiation skills in English and Khmer Certifications in Quality Assurance CSR or ISO systems are advantageous. Experienced in project management cross-functional team leadership and supporting business expansion. Strong problem-solving and decision-making abilities with resilience to operate independently in complex factory environments.
Required Education:
Bachelors degree in engineering Textile Technology Quality Management or related field
Company Industry
IT Services and IT Consulting
Key Skills
- Restaurant Experience
- Customer Service
- Employee Evaluation
- Management Experience
- Math
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Mentoring
- Supervising Experience
- Restaurant Management
