Quote Coordinator

Every day we get opportunities to make a positive impact on our colleagues partners customers and society. Together were pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas including energy food water and shipping.

As we push forward the innovative open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So as we shape a more resourceful less wasteful world we build our careers too.

About the job

As an integral member of our team you will play a pivotal role in supporting our service business by preparing accurate cost quotations for service and parts orders. You will gather and validate cost inputs working closely with internal teams to ensure quotes are complete accurate and ready for Sales to present to customers. You will have the opportunity to coordinate information across teams and ensure accuracy in your work. You build positive working relationships and communicate clearly and professionally contributing to the overall success and growth of our organization. Currently this is a Hybrid opportunity located in Greenwood IN Houston TX Warrington PA and Richmond VA.

As a part of the team you will:

• Experience in customer account management estimating service operations inside sales or related fields.
• Proficiency in working with business systems documentation workflows or ERP tools.
• Strong attention to detail and follow-through.
• Prepare and QA cost quotes using standard labor rates shipping costs parts pricing and service guidelines.
• Coordinate with Field Service Coordinators Service Center Coordinators and Distribution Centers (AMDC and global DCs) to ensure accuracy of labor material and logistics inputs.
• Confirm technician requirements service locations and scheduling constraints are accurate for Field Service and Service Center work.
• Engage ATS and AMDC for validation of non-standard or replacement components before quote release.
• Ensure compliance with Credit and Trade Compliance departments before quote release.
• Confirm scope details such as site requirements technician skill levels estimated duration and parts availability.
• Obtain internal approvals and review information in customer portals as required.
• Handoff cost quote to Sales or Reps for final pricing and negotiation.
• Maintain revision history supporting documentation and audit traceability across OneCRM One4AL OneService ServiceNow and other systems.
• Support margin analysis and feedback loops by identifying repeated cost variances or missing scope information.

We care about diversity inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidates fit to a role. To help us achieve this we apply Pymetrics assessments and upon application you will be invited to play the assessment games.

What you know:

You have an associates degree in business administration or related discipline; bachelors degree preferred with relevant experience and:

• 24 years of experience in quoting estimating or service coordination within an operations or technical environment.
• Demonstrated ability to manage detailed documentation verify cost elements and follow structured approval workflows.
• Proficiency in ERP or CRM systems (e.g. OneCRM One4AL OneService ServiceNow or similar).
• Strong analytical communication and coordination skills with internal departments (Sales Reps Service Centers Field Service ATS and Distribution Centers).
• Capable of balancing accuracy and speed while supporting high-volume quoting activities.
• Attention to Detail.
• Analytical Thinking.
• Stakeholder Communication and Internal Collaboration (ATS DC FS SC Sales etc.).
• Mastery of Pricing/Cost/Scope Configuration Logic.
• System Accuracy & Documentation Discipline.

At Alfa Laval we pride ourselves on creating an inclusive and dynamic workplace that values diverse perspectives and experiences. While we typically welcome applicants from all locations currently we are prioritizing candidates who reside in the US or have an established presence in the area.

Whats in it for you

We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Lavals future success. Our benefits-eligible associates enjoy healthcare dental and vision plans a robust wellness program generous 401(k) paid holidays paid time off benefits and more. At Alfa Laval we carefully consider a wide range of factors to determine your total compensation package. We rely on market indicators and consider your specific job background skills and experience to get it right. The base salary for this role is typically $57000 - $64000 USD annually.

Alfa Laval is an equal opportunity employer. We are committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications merit or business need without regard to race color religion age sex sexual orientation gender identity national origin disability or protected veteran status.

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