Learning & Development Co-ordinator

Join our team at Keolis Amey Metrolink (KAM) the largest light rail network in the UK!

Were expanding our Learning & Development team and we are looking for a Learning & Development Coordinator to join us on a fixed-term contract of up to 18 months.

In this role youll be at the centre of day-to-day learning activity working closely with stakeholders to co-ordinate programmes manage training events and keep learning running smoothly behind the scenes. From booking courses and maintaining accurate records to managing eLearn content analysing data and supporting continuous improvement youll play a vital role in ensuring our learning activity is well organised compliant and impactful while providing trusted support to the L&D and wider People team.

If youre organised proactive and enjoy working in a dynamic collaborative environment this is an exciting opportunity to make a real impact. Youll gain exposure across multiple teams contribute to the growth of our driver and leadership programmes and play a key role in shaping a seamless learning experience for the business.

Key accountabilities will include:

• Build strong relationships across the business to support learning programme planning stakeholder requirements and effective co-ordination.
• Co-ordinate and book internal and external learning programmes including driver training engineering and leadership development supporting both compliance and personal development.
• Organise and support internal and external training events team sessions and webinars ensuring smooth delivery end to end.
• Collate organise and interpret training evaluation assessment and completion data to measure impact and support continuous improvement.
• Maintain accurate training records attendance data and core L&D documentation including joining instructions course profiles and learning materials ensuring compliance and governance standards are met.
• Manage the eLearn learning catalogue including course launches reminders inbox management and reporting on completion.
• Provide administrative support for L&D budgets and spend including the creation and management of Purchase Orders.
• Produce regular reports and provide general administrative support to the L&D and wider People team including support for recruitment assessment days when required.

What youll bring:

• Proven experience in a co-ordination or business support role ideally with exposure to learning and development activities including scheduling both short- and long-term interventions.
• Strong relationship-building and customer service skills with the ability to work collaboratively across all levels of the business.
• Excellent administrative organisational and planning abilities with a high level of accuracy and attention to detail to ensure tasks are completed right first time.
• Confident in managing eLearning platforms and proficient in Microsoft Office applications with the ability to collate analyse and report data to support continuous improvement.
• Flexible proactive and solutions-focused with a willingness to challenge ways of working and drive efficiency and impact.
• Effective communicator able to bring information to life and support colleagues in delivering seamless learning experiences.

What we will offer you:

• Salary banding is 25k - 28k depending on skills and experience
• 18 month FTC working full time 37.5 hrs per week
• Free Tram Travel for all our colleagues plus a sponsored pass for an immediate family member.
• 25 days holiday plus bank holidays
• Access to Amazing Discounts at major retailers including Asda Currys PC World John Lewis and many more.
• Family Friendly Policies including enhanced maternity and paternity pay.
• Wellbeing Support including a free counselling health checks and Employee Assistance Programme.
• Supporting your development focusing on career pathways and professional fees covered if required for role.

The closing date for applications: 06 February2026

Depending on the level of applications for this role we may close the advert earlier therefore we encourage you to submit your application early.

Our Commitment to you:

At KAM we celebrate the diversity of our customers communities and colleagues and strive for a workforce which is equitable inclusive and representative of the communities we serve and we strongly encourage applicants of all genders ages ethnicities cultures abilities and sexual orientation to apply. We look forward to receiving your application.

We live our values of We Care We Commit We Imagine through our behaviours and we strongly believe that diverse perspectives drive innovation and create an environment where individuals can imagine that anything is possible. We care about our people and we fully commit to creating an inclusive environment where our people feel valued respected and empowered to thrive.

We recognise the importance of flexibility in the workplace and where possible we will do our best to consider alternative working patterns or flexible arrangements to help you balance work and life in a way that works for you and the business. If youd like to discuss before applying please feel free to contact our recruitment team.

To ensure you are given the best opportunity to succeed in the recruitment process please let us know if you will require any support or reasonable adjustments. You can contact our team here .

What we will need to check:

If you are successful we will need to complete several pre-employment checks prior to you starting. These include.

• Proof of address.
• Evidence of right to work in the UK.
• References from previous employment or studies from the last 3 years
• Pre-employment medical (level subject to role).
• Criminal Records self-declaration check in line with the Rehabilitation of Offenders Act (1974).

KeolisAmey Metrolink (KAM) is the largest light rail network in the UK. Growing and evolving since first opening in 1992. Metrolink have so far expanded to 103km of track 99 stops and 147 trams with a target of 52 million yearly passengers by the end of 2022.

We recognise and celebrate the diversity of our customers communities and colleagues and strive for a workforce that is representative of the communities we serve and society at large.