Team Leader Administration (Clinical and prescription admin team)

The post holder will report directly to the Quality & Governance Lead depending on the structure of the service.

About the role:

• Leading the Administrators to provide administrative support across the service in particular ensuring that our prescription processes are managed effectively for both service users and staff.
• Liaising closely with pharmacies across the Manchester area.
• Ensuring all information in relation to prescription generation is accurately updated on our databases and will provide administrative assistance to the wider staff team.
• Providing line management support to a team of administrators including regular supervision performance management and attendance management.
• Ensuring the service is compliant with local and national requirements by working within relevant policies and pathways and monitoring and auditing this.
• Working with the Leadership Team and CGL national teams to develop and maintain systems for data collection information monitoring and storage.
• Ensuring data is available for data reporting requirements.
• Reviewing and investigating allocated incidents.

About You:

• You thrive in a multi-disciplinary team environment.
• You have a genuine passion for delivering recovery-focused services.
• You can inspire lead and develop your team.
• You have excellent verbal and written communication skills and are proficient in MS Office applications (Word Excel Outlook).
• Experience in change management staff engagement and service improvement.
• Understanding of how data and performance information to plan manage capacity and uphold service quality
• A good understanding of the systems and frameworks in place to support effective prescription management.

What we offer:

• 25 days holiday ( bank holidays) increasing annually for first five years.
• Paid Wellness hour each week access to a Wellness hub and Employee Assist Programme.
• Contributory pension scheme.
• Discounts for shopping cinema holidays and more through the blue light application.
• Join a friendly and supportive team.
• Opportunities for training education career growth and progression.
• Refer A Friend Scheme.

Please ensure that when completing your application form and supporting statement you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

Join us in our journey of empowerment and holistic support where every individuals well-being is at the heart of what we do.

Direct applications only we will not be engaging agencies for this vacancy.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas unfortunately we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here:Skilled Worker visa: Overview -

We reserve the right to close the vacancy early if we receive a high number of applications so we encourage you to apply as soon as possible.