Operations Workstream Lead

Operations Workstream Lead

Full Time Permanent

Nottingham Support Office

Closing date: 6th February 2026

Recruitment Partner: Samantha Bramhall

What youll be doing

Were a world class award-winning operation ensuring that our customers have access to the right products at the right time in any of our stores across the UK. If youre ambitious can build great relationships with suppliers across the globe and collaborate across many different departments then Supply Chain is a great place to develop your career. Boots UK is part of the Retail Pharmacy International Division of Walgreens Boots Alliance and is the UKs leading pharmacy-led health and beauty retailer. With over 1900 stores in the UK our purpose is to help our customers look and feel better than they ever thought possible.

Youll be working as part of the warehouse operations team reporting to the inbound operations manager at the Stores Service Centre in Nottingham. Initially as an operational workstream lead and a liaison between the warehouse operations and logistics project team. Youll be driving the operational process changes required to allow us to revitalise a part our high bay warehouse automation.

Key responsibilities

• Operational Project Delivery: Lead and support warehouse-focused projects and workstreams; such as process improvements flow redesigns equipment implementation and layout changes - ensuring minimal disruption to live operations.

• Engagement and Communication: Work closely with warehouse teams supervisors and managers to gather requirements communicate changes and ensure solutions are practical and effective.

• Planning and Execution: Create clear and realistic plans timelines and trackers to ensure delivery of operational workstreams and sub-workstreams on time and within scope.

• Risk and Issue Management: Identify challenges early and work with stakeholders to resolve them quickly and effectively.

• Support Change Management: Help embed new ways of working by supporting training user testing and go-live support as changes are rolled out in the warehouse.

• Continuous Improvement: Capture lessons learned drive root cause analysis where needed and feed insights into future planning and standards.

What youll need to have (our must-haves)

• Strong experience in a warehouse or logistics operations environment with a track record of delivering change or improvement projects.

• Good understanding of warehouse processes flows and how operations really work on the ground.

• Ability to work with people at all levels - from operatives to senior managers.

• Comfortable using tools like Excel Teams SharePoint

• Previous experience in supporting or leading projects ideally in a live operational setting would be advantageous

• Non-academic qualifications at any level within Prince II or APM would be advantageous.

Rewards designed for you

• Boots Retirement Savings Plan

• Discretionary annual bonus

• Generous employee discounts

• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child

• Flexible benefits scheme including option to buy additional holiday discounted gym membership life assurance activity passes and much more.

• Access to free 24/7 counselling and support through TELUS Health our Employee Assistance Programme.

Theres lots more in our benefits and discounts MyBoosts - there to give you that little lift in your everyday. Find out more at Exclusions may apply; eligible roles only.

About The Boots Group

The Boots Group is a trusted leader in healthcare pharmacy and retail operating across 11 countries - including the UK Ireland Thailand and Mexico. The Boots Group brands - including Boots Boots Opticians No7 Beauty Company Farmacias Benavides and Alliance Healthcare - are trusted and well recognised healthcare and beauty businesses serving millions of customers and patients every day in communities around the world. We are proud to be an equal opportunity employer passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.

Whats next

If you apply our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process we are happy to provide reasonable adjustments to help you to be at your best.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

We hope to hear from you soon.

Be brilliant with Boots.