Digital Capabilities Manager

Creve Coeur, IL - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Job Description:

Royal Canin is on a mission to transform each cat and dogs health and wellbeing by pushing the limits of nutrition knowledge and services in partnership with pet professionals and pet owners. A key pillar of this mission is connecting with the Pet Owner through a Digital and eCommerce ecosystem where sales are north of $1B in North America. The Digital Capability Manager plays a critical role in identifying and deploying priority Digital and eCommerce capability areas to upskill associates & drive accelerated online sales growth at Royal Canin across Business Units. Focused on growing Royal Canin and Eukanuba brand presence online this role will assess Digital capability priorities developing specific strategies and scaling organizationally and share best practices and consultation with sales teams. Specifically this role will enable Royal Canin to leap-frog our Digital capabilities by acting as the thought-leader & SME while developing & executing strategies in the following areas: New Online Business Models (like Social Commerce) Subscription/Auto-Ship Online Price/Pack Architecture eCommerce Vendor Strategy Digital Capability & Training Strategy and support overall eCommerce Strategy development & inputs into AEP/iVCP.

What are we looking for

Bachelors degree in a business-related discipline
Minimum of 5 years experience in eCommerce strategy/sales roles.
Experience in digital / eCommerce capability building & problem-solving.
Understand core business metrics and how these can be influenced through online merchandising.
Must be proactive high energy action-oriented and results driven.
Must be comfortable with providing though-leadership to customers and senior leadership in fast-paced ever evolving environment and be comfortable collaborating across multiple teams and personalities.

What will be your key responsibilities

Develop strategy for exploring evaluating and launching new online business models like Social Commerce.
Own develop and action a holistic Subscription (Autoship) strategy for Royal Canin across customers to define short-term and long-term annual goals lay out specific actions to drive 5 to 10pt improvement and share out learnings and best practices across the organization.
Manage external vendor relationship which includes tracking budget & contract negotiations submitting tickets for errors enhancements and callouts to the service and reporting/weighting requirements.
Act as an eCommerce consult/SME to retailers by bringing eCommerce strategies PDS opportunities Merchandising Key Belief principles test & learn opportunities and/or results and best practices.
Support the Digital COA by acting as project manager with regards to 25 key workstreams prioritized by the Digital community which will help us improve digital acumen and capabilities across teams.
Influence cross-functional stakeholders with regards to Digital category insights/research dComm-specific Pack & Portfolio needs and synthesize digital test & learns across Business Units.
Execute training sessions for digital foundations (internal) and help to build out online criteria and key beliefs around moving existing brick and mortar customers to online.

What can you expect from Mars

Work with over 130000 diverse and talented Associates all guided by The Five Principles.
Join a purpose driven company where were striving to build the world we want tomorrow today.
Best-in-class learning and development support from day one including access to our in-house Mars University.
An industry competitive salary and benefits package including company bonus.

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The base pay range for this position at commencement of employment is between the range listed below however base pay offered may vary depending on multiple individualized factors including but not limited to job-related knowledge skills and total compensation package for this position will include variable pay medical and dental benefits participation in 401k plan and paid time off of participation in these benefit plans will be provided if an applicant receives an offer of employment.

The pay range shown is applicable to all US locations listed within the job posting:USD 108160.00 - USD 148720.00

Required Experience:

Manager

Job Description:Royal Canin is on a mission to transform each cat and dogs health and wellbeing by pushing the limits of nutrition knowledge and services in partnership with pet professionals and pet owners. A key pillar of this mission is connecting with the Pet Owner through a Digital and eCommerc...