Customer Service Professional with Japanese
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Job Location:
Monthly Salary:
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
About Us
Join our team at Foundever!
Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry We are a leading company with 1500 great people across Poland (Warsaw Gdansk and ) and now we are looking for you to join our team!
Customer Service Specialist with Japanese
in Poland
Your daily tasks:
- Consistently achieve email quality score goals to meet client and customer satisfaction goals.
- Maintain accuracy and security of customer information on the database;
- Following company policies and procedures ensuring quality;
- Performing daily tasks in an efficient and timely manner;
- Investigate troubleshoot and diagnose hardware and software technical issues;
- Stay up to date with process changes and product updates;
- To complete daily tasks as allocated in an efficient and timely manner.
Requirements
- Language: Proficiency in Japanese (C1) and English (B2)
- Experience: Cool if you have experience in customer service;
- Technology: Knowledge of MS Office and developed computer skills;
- Personality: Motivated and enthusiastic. Dependable reliable and able to perform duties with minimum supervision ( set up).
Advantages will be
- Ability to prioritize and plan;
- Independence AND ability to work with minimal supervision;
- Ability to solve problems;
- Attention to detail;
- Soft skills.
Working conditions
- Type of contract you choose yourself (freelance contract for students or employment contract);
- Basic salary bonuses;
- Work from home across Poland
- Working hours 8am-6pm Moday-Sunday (5 days 8 hours each day)
- Salary: 8800-10100PLN/month
What else should you know
- Co-financing for glasses and holidays employee referral program vouchers for various occasions (Christmas Childrens Day etc.);
- We offer private Medicover privacy insurance;
- Multisport card available as well as an internal Everbetter program to promote a healthy lifestyle;
- Professional development through training and cross-location cooperation at the international level.
Company Overview
Foundever is a global leader in the customer experience (CX) industry. With 170000 associates across the globe were the team behind the best experiences for 750 of the worlds leading and digital-first brands. Our innovative CX solutions technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Required Experience:
Unclear Seniority
Key Skills
- Bidding
- Apprentice
- Bricklayer
- Airport
- Jni
- Airlines
About Company
Foundever is a global leader in customer-experience (CX) outsourcing, combining human expertise and AI-driven capabilities to support over 9 million customer interactions daily across 60+ languages in 45 countries.
