Change Management

Position Description:

Company Profile:
At CGI were a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72000 professionals located in 40 countries. Founded in 1976 CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources expertise stability and dedicated professionals needed to achieve. At CGI were a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72000 professionals located in 40 countries. Founded in 1976 CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources expertise stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at .
This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans. We wish to thank all applicants for their interest and effort in applying for this position however only candidates selected for interviews will be contacted. No unsolicited agency referrals please.

Job Title: Change Management
Position: Software Engineer
Experience: 2 to 4 yrs
Category: Support Engineer
Main location: Bangalore
Position ID: J0126-1208
Employment Type: Full Time
Qualification: Bachelors degree in Computer Science or related field or higher with minimum 3 years of relevant experience.

Your future duties and responsibilities:

Key Responsibilities:
- Manage the Change Management process following ITIL best practices.
- Evaluate change requests for risk impact and business readiness.
- Lead Change Advisory Board (CAB) meetings for efficient review and approval.
- Coordinate with stakeholders to ensure smooth communication and implementation of changes.
- Document changes comprehensively including back-out plans and testing results.
- Monitor post-implementation reviews to enhance change success rates.
- Ensure accurate change records for audit and compliance purposes.

Required qualifications to be successful in this role:

Qualifications:
- Bachelors degree in Computer Science Information Technology Business or related fields.
- 2 to 4 years of Change Management experience in IT or enterprise settings.
- Proficiency in ITIL frameworks with ITIL v3 or ITIL 4 Foundation certification.
- Familiarity with ITSM tools like ServiceNow or BMC Remedy.
- Strong communication facilitation and negotiation abilities.
- Skilled in managing multiple stakeholders under pressure.
- Effective analytical and decision-making aptitude.

Skills:

• Telecommunications
• Change Management
• ITIL
• Release Management
• SQLite

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our teamone of the largest IT and business consulting services firms in the world.