Change Management

Position Description:

Founded in 1976 CGI is among the worlds largest independent IT and business consulting services firms. With 94000 consultants and professionals globally CGI delivers an end-to-end portfolio of capabilities from strategic IT and business consulting to systems integration managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more .

Job Title: Change Management
Position: Software Engineer
Experience: 2 to 4 yrs
Category: Support Engineer
Main location: Bangalore
Position ID: J0126-1208
Employment Type: Full Time
Qualification: Bachelors degree in Computer Science or related field or higher

Key Responsibilities:
- Manage the Change Management process following ITIL best practices.
- Evaluate change requests for risk impact and business readiness.
- Lead Change Advisory Board (CAB) meetings for efficient review and approval.
- Coordinate with stakeholders to ensure smooth communication and implementation of changes.
- Document changes comprehensively including back-out plans and testing results.
- Monitor post-implementation reviews to enhance change success rates.
- Ensure accurate change records for audit and compliance purposes.

Qualifications:
- Bachelors degree in Computer Science Information Technology Business or related fields.
- 2 to 4 years of Change Management experience in IT or enterprise settings.
- Proficiency in ITIL frameworks with ITIL v3 or ITIL 4 Foundation certification.
- Familiarity with ITSM tools like ServiceNow or BMC Remedy.
- Strong communication facilitation and negotiation abilities.
- Skilled in managing multiple stakeholders under pressure.
- Effective analytical and decision-making aptitude.

CGI is an equal opportunity addition CGI is committed to providing accommodation for people with disabilities in accordance with provincial legislation. Please let us know if you require reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

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Skills:

• Telecommunications
• Change Management
• ITIL
• Release Management
• SQLite

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our teamone of the largest IT and business consulting services firms in the world.