Sr. Executive Credit Management

OTC Cash Application and Credit Management (Executive and Sr Executive)

Reporting Structure - Team Lead (OTC)

Requisites

Education: Postgraduate (B. Com/Honors) or a bachelors degree with relevant experience in OTC Operations.

Experience (years): 1) Executive - Graduate with 2 to 4 years of experience 2) Sr Executive Graduate with 4 to 6 years of experience

Relevant Experience: OTC or Accounts Receivable (Cash Application)

Location: Mumbai (Airoli) and Bangalore

Working Hours: 8.5 hours/day (Australia Shift)

Role Requirements:

• This position currently requires Work from Home during Australia Shift as per project needs.
• The candidate must be flexible to travel based on business requirements during this period. There may be a prepone in shift timing which will be reviewed post-transition.
• Following the transition the role will shift to a Hybrid Work from Office model in alignment with company guidelines.

Role Summary:

1) Responsible for applying incoming customer payments to the correct invoices using ERP systems ensuring financial records are up-to-date and reducing unapplied cash.

2) Manages discrepancies such as short payments unidentified funds and remittance mismatches while reconciling customer accounts and supporting audit and compliance requirements.

Qualification Criteria/Work Experience

Essential:

Strong knowledge of Cash applications

Working knowledge of SAP Finance module

Experience in shared services/customer facing environment

Understanding of standard operating procedures

Knowledge of system applications operating tools metrics and excel

Good communication skills plus good verbal & written presentation skills

Good understanding of AR Cycle and credit Management process

Flexibility to work within a high growth rapidly changing environment

Ability to self-motivate and initiate change

Ability to work with colleagues at all levels

Cash Application Responsibilities

Accurately apply customer payments to invoices using ERP system.

Retrieve and interpret remittance information from various sources (email portals bank files)

Investigate and resolve unapplied or unidentified payments

Analyze short payments and coordinate with collections or customer service for resolution

Reconcile bank statements with customer accounts to ensure accuracy

Update customer records with payment details adjustments and corrections

Generate daily/weekly/monthly reports on cash application performance and exceptions.

Ensure adherence to internal controls and audit requirements.

Support automation initiatives and suggest improvements to enhance efficiency

Investigate discrepancies and escalate unresolved issues to management or relevant departments.

Apply payments received in different currencies accurately

Ensure all payments are posted before closing deadlines and Support finance teams with reconciliations and reporting.

Provide documentation and data for internal and external audits.

Track and report on service level agreements and performance indicators

Drive improvements based on trends and gaps

Evaluate the creditworthiness of new and existing customers.

Analyze financial statements credit scores payment history and market conditions.

Set appropriate credit limits and terms to minimize risk.

Continuously monitor customer accounts for overdue payments or changes in financial health.

Adjust credit limits or terms based on performance and risk.

Analyzing the credit limit of the customer based on the financial statements

Good Understanding about the dunning process for customer for different levels

Key Skills

Cash Application and Credit management

Accounts Receivable Ledger Management

Financial Accounting and Reporting

Advanced Excel and Spreadsheet Skills

SAP ERP and Accounting Software Proficiency

Team Player

Additional Information :

Excellent Communication Skills required.

Remote Work :

No

Employment Type :

Full-time