Front Desk Representative

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profile Job Location:

Austin, TX - USA

profile Monthly Salary: Not Disclosed
Posted on: 6 hours ago
Vacancies: 1 Vacancy

Department:

Customer Service

Job Summary

Job Description: We are seeking a highly motivated and friendly Front Desk Representative to join our team. The ideal candidate will be the first point of contact for our guests providing exceptional customer service and ensuring a welcoming atmosphere. This role is crucial in creating a positive first impression of our establishment and the Front Desk Representative will assist guests with check-in and check-out procedures manage reservations and address inquiries and requests

Responsibilities:

  • Greet and welcome guests in a friendly and professional manner.
  • Manage the check-in and check-out processes efficiently.
  • Answer phone calls and respond to guest inquiries and requests promptly.
  • Handle reservations cancellations and modifications accurately.
  • Maintain the cleanliness and organization of the front desk area.
  • Process payments and manage cash transactions securely and responsibly.

Qualifications :

  • High school diploma or equivalent; additional education is a plus.
  • Proven experience in customer service preferably in a hospitality setting.
  • Excellent verbal and written communication skills.
  • Strong organizational skills and attention to detail.
  • Ability to multitask and work effectively in a fast-paced environment.
  • Proficient in using computer systems and booking software.

Additional Information :

  • Benefits:

  • Competitive Salary 
  •  Flexible Work Schedule 
  • Paid Time Off (PTO) 
  •  Health & Wellness 
  • Professional Development 
  • Employee Discounts 

Remote Work :

No


Employment Type :

Full-time

Job Description: We are seeking a highly motivated and friendly Front Desk Representative to join our team. The ideal candidate will be the first point of contact for our guests providing exceptional customer service and ensuring a welcoming atmosphere. This role is crucial in creating a positive fi...
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Key Skills

  • Arabic Speaking
  • Administration
  • General Services
  • Billing
  • Import
  • Administration Support

About Company

About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more

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