DevOps Engineering Manager, SRE and Cloud Service

Role Overview

The DevOps Engineering Manager SRE and Cloud Services is responsible for leading the teams that ensure the reliability scalability and performance of IntegriChains cloud platforms and production systems. This role manages DevOps and Site Reliability Engineering functions with a strong focus on cloud infrastructure automation and operational excellence.

You will work closely with application engineering platform security and IT teams to support product delivery while maintaining high standards for availability resilience and security. This role balances people leadership with hands-on technical engagement and is critical to the success of our SaaS platforms in a healthcare and life sciences environment.

How a Day in This Role Looks

Your day typically starts with connecting to the team through daily standups or operational check-ins. You review system health active work incidents and priorities making sure the team is focused on what matters most and that risks are addressed early. You stay close to production systems through dashboards alerts and direct conversations with engineers.

Throughout the day you work directly with DevOps SRE and application engineering teams to remove roadblocks and keep work moving forward. This may involve helping troubleshoot issues guiding technical decisions or coordinating across teams to resolve dependencies. You are regularly involved in design and architecture discussions helping teams think through reliability scalability performance and operational readiness.

Because the team operates across multiple time zones you spend time coordinating work and maintaining clear communication across regions. You help establish shared processes clear handoffs and consistent expectations so work continues smoothly around the clock.

When incidents or operational challenges arise you support response efforts help coordinate resolution and ensure follow-up actions are completed. Over time you help turn recurring issues into lasting improvements by strengthening automation cloud practices and reliability standards.

Key Responsibilities

DevOps and SRE Leadership

• Lead and develop a team of DevOps and SRE engineers supporting cloud infrastructure and production systems.
• Set clear priorities goals and expectations for reliability performance and operational readiness.
• Foster a culture of ownership continuous improvement and learning across the team.

Cloud and Platform Operations

• Oversee cloud infrastructure across environments ensuring scalability resilience and cost efficiency.
• Drive adoption of infrastructure as code automation and standardized tooling.
• Partner with engineering teams to support platform needs and production deployments.

Reliability and Operational Excellence

• Establish and improve SRE practices including monitoring alerting incident response and post-incident reviews.
• Lead efforts to reduce operational toil and improve system reliability through automation and process improvements.
• Support release management change control and operational governance.

Architecture and Engineering Collaboration

• Participate in design and architecture discussions to ensure systems are built for reliability scalability and operability.
• Review and guide implementation approaches related to CI/CD cloud services and platform architecture.
• Advocate for operational best practices early in the development lifecycle.

Cross-Functional Collaboration

• Work closely with Product Engineering Security and IT teams to align operational priorities with business needs.
• Communicate clearly with stakeholders on system health risks and improvement initiatives.
• Support compliance and security requirements relevant to healthcare and life sciences technology platforms.

Qualifications :

• 7 or more years of experience in DevOps SRE or cloud engineering roles.
• 3 or more years of experience leading or managing technical teams.
• Strong hands-on experience with cloud platforms such as AWS Azure or GCP.
• Experience with CI/CD pipelines infrastructure as code monitoring and incident management.
• Solid understanding of reliability scalability and operational best practices.
• Strong communication and collaboration skills.
• Experience supporting SaaS platforms in regulated or compliance-driven environments.

Preferred

• Familiarity with SRE concepts such as SLIs SLOs and error budgets.
• Experience working with globally distributed teams.
• Background in healthcare or life sciences technology.

Additional Information :

What does IntegriChain have to offer

• Mission driven: Work with the purpose of helping to improve patients lives! 
• Excellent and affordable medical benefits non-medical perks including Flexible Paid Time Off and much more!
• Robust Learning & Development opportunities including over 700 development courses free to all employees

#LI-ZG1

IntegriChain is committed to equal treatment and opportunity in all aspects of recruitment selection and employment without regard to race color religion national origin ethnicity age sex marital status physical or mental disability gender identity sexual orientation veteran or military status or any other category protected under the law. IntegriChain is an equal opportunity employer; committed to creating a community of inclusion and an environment free from discrimination harassment and retaliation.

Our policy on visa sponsorship for US based positions: Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by IntegriChain.

Remote Work :

No

Employment Type :

Full-time