Technical Relationship Manager
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Job Location:
Philadelphia, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Essential Functions
The Relationship Manager will:
- Maintain ongoing working relationships with departmental IT managers business leaders and key stakeholders.
- Facilitate structured intake and discovery sessions to understand operational and technical needs desired outcomes and constraints.
- Translate departmental needs into clear intake summaries problem statements and solution pathways.
- Ensure departments review available OIT products services and reusable solutions prior to initiating new build or buy efforts.
- Identify opportunities to reuse existing OIT or in-house solutions to reduce duplication and improve efficiency.
- Coordinate departmental participation in pilots and support adoption following launch.
- Track relationship health indicators risks open issues and follow-up commitments ensuring timely resolution.
- Prepare written communications status updates and documentation for both technical and non-technical audiences.
- Participate in program-wide processes documentation standards and continuous improvement efforts.
- Perform other duties as assigned.
Qualifications :
Qualifications
- Bachelors degree in Information Technology Business Administration Public Administration or a related field or equivalent experience.
- Minimum of 35 years of experience
Competencies Knowledge Skills and Abilities
- Strong interpersonal and relationship-building skills.
- Ability to analyze business processes and articulate technical needs clearly.
- Ability to communicate complex technical information in plain language.
- Experience working across organizational boundaries with multiple stakeholders.
- Strong organizational skills attention to detail and follow-through.
Preferred:
- Experience in public-sector or enterprise IT environments.
- Familiarity with shared services service catalogs or technology intake processes.
Additional Information :
Salary: $90000-$100000
Salary cannot exceed 100000
Were interested in hiring the best possible candidate for the role. We recognize that experience education and qualifications can be attained in a variety of ways and that many skillsets are transferable. If you feel youre a good fit please dont hesitate to apply.
Please include:
- Resume
- A cover letter
Please note: Applications will not be considered without a cover letter.
Did you know
We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities
We offer Comprehensive health coverage for employees and their eligible dependents
Our wellness program offers eligibility into the discounted medical plan
Employees receive paid vacation sick leave and holidays
Generous retirement savings options are available
*The successful candidate must be a city of Philadelphia resident within six months of hire
Effective May 22 2023 vaccinations are no longer required for new employees that work in non-medical non-emergency or patient facing positions with the City of Philadelphia. As a result only employees in positions providing services that are patient-facing medical care (ex: Nurses doctors emergency medical personnel) must be fully vaccinated.
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race
ethnicity color sex sexual orientation gender identity religion national origin ancestry age disability marital status source of income familial status genetic information or domestic or sexual violence victim status. If you believe you were discriminated against call the Philadelphia Commission on Human Relations at or send an email to faqpchr @. For more information go to: Human Relations Website:
Work :
No
Employment Type :
Full-time
Key Skills
- Business Development
- Sales Experience
- Loyalty Marketing
- Portfolio Management
- Wealth Management
- Financial Services
- Algebra
- Territory Management
- Banking
- Relationship Management
- Customer relationship management
- Geometry
About Company
A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,00 ... View more
