Technical Product Manager

Seattle, OR - USA

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

The Technical Product Manager for T Life is responsible for driving the strategy roadmap and delivery of T Lifes core platform capabilities across Tier 2 and Tier 3 support observability AI/GenieOps insights security compliance and platform reliability.
This role acts as the nexus between Engineering DevOps AppSec SRE/Operations Business Stakeholders and Leadership ensuring that T Lifes distributed microservices API layers and platform tools deliver a stable scalable and compliant experience for internal and external customers.

Key Responsibilities
1. Product Strategy & Roadmap (T Life Focused)
Define and maintain the product roadmap for T Life platform modules integrations and reliability improvements.
Prioritize feature development based on operational pain points customer feedback audit findings and architecture dependencies (e.g. Conductor BFFs Metro Vision services).
Align roadmap with T Lifes SLAs SRE objectives and leadership-driven KPIs.
2. Technical Requirements & Architecture Alignment
Work with engineering teams on defining technical requirements for:
o T Life BFF and microservices updates
o API enhancements and version upgrades
o Threat Modeling and access management reviews
o AI/GenieOps use cases (incident triage noise reduction proactive detection)
Validate technical feasibility impact risks and dependencies across Conductor Metro BFF Instabug and platform tooling.
3. Delivery & Execution (Agile / Two Week Cycles)
Lead sprint planning backlog prioritization and refinement.
Track development testing certification and production rollout readiness.
Ensure clear documentation for audits production support and platform teams.
4. Stakeholder & Customer Engagement
Act as the primary point of contact for updates to:
o T-Mobile Leadership
o Engineering and Architecture owners
o TAG/SRE leads
Run fortnightly customer review sessions and showcase
5. Cross-Team Governance & Communication
Facilitate communications between Product Engineering DevOps Security and Operations.
Ensure timely closure of open engineering items and leader visible reporting.
Maintain a RAID log MoM and executive communication framework for ongoing initiatives.

Skills & Qualifications
Technical Skills
Strong understanding of microservices REST APIs CI/CD pipelines (GitLab Helm) and cloud-native architectures.
Familiarity with observability stacks: Grafana Prometheus Splunk OTel.
Product & Leadership Skills
Ability to translate complex technical issues into clear product requirements.
Excellent stakeholder manage ment and communication skills.
Strong analytical skills with a data-driven decision-making mindset.
Experience supporting high availability high traffic platforms.
Preferred Experience
Prior experience in telco large-scale customer experience platforms or API driven ecosystems.
Experience driving bi-weekly agile releases with distributed teams (onshore/offshore).