Customer Service Rep (08216) 26680 Morgan Cemetery Rd
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Job Location:
Conway County, AR - USA
Monthly Salary:
Not Disclosed
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
We are seeking a friendly and supportive Customer Service Representative to join our team in Cleveland United States. As the first point of contact for our valued customers you will play a crucial role in ensuring their satisfaction and maintaining our companys reputation for excellent service.
- Answer incoming customer calls emails and chat messages promptly and professionally
- Provide accurate information about our products and services
- Resolve customer complaints and issues with empathy and efficiency
- Process orders refunds and exchanges according to company policies
- Maintain detailed records of customer interactions and transactions
- Collaborate with other departments to ensure customer satisfaction
- Identify and escalate complex issues to appropriate team members when necessary
- Stay updated on company policies products and services to provide accurate information
- Participate in ongoing training and development programs to enhance customer service skills
Qualifications :
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Patience and empathy when dealing with challenging customer situations
- Proficiency in using computer systems and software relevant to customer service
- Ability to multitask and manage time effectively in a fast-paced environment
- High school diploma or equivalent
- Previous customer service experience preferred
- Ability to remain calm and professional under pressure
- Flexible schedule as weekend and evening shifts may be required
Additional Information :
At Dominos we are a brand of honesty transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we Put our People First by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the Power of Possible to local Dominos store owners 90% of which started as delivery drivers and pizza makers in our stores!
Remote Work :
No
Employment Type :
Part-time
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Whats behind one of the worlds top public restaurant brands? Fun and innovative franchise and corporate team members who are driven to win. Inspired to make each day better than the last, people may join for different reasons but what motivates them to stay are the passionate and ta ... View more
