Hope Care Coordinator

West Chester, OH - USA

Monthly Salary: Not Disclosed

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Department:

Administration

Job Summary

Description

The HopeLine Care Coordinator Description/Expectations/Principles

The HopeLine position is a 40-hour per week job that is centered around outreach to clients in active substance abuse in the community in which they live.

Job Description

Respectfully work one-on-one with a person who is in active or recent substance abuse.
Engage and buildrelationships with clients over time via face-to face phone and electronic messaging.
When needed quickly secure viable treatment options for a client based on fit
treatment availability and admission requirements/insurance can also include transporting a client to a facility if needed.
Build collaborative relationships with treatment providers.
Understand and leverage community wrap-around services to help clients with day- to-day issues that can de-rail recovery.
Ensure that referral and linkages are made for the entire family when appropriate.

Team Operating Principles

We operate out of a place of respect and care for all individuals.
Team work. We lean in to help all team members we share knowledge and experiences. We communicate well with each other. We build up we do not tear down.
We operate by putting the client and their recovery path first.
Our strength is our neutrality.
We are navigators.
We are responsive and relationship-based with healthy boundaries.
We never give up on a client.
Given this work we know and practice the self-care required to stay healthy in this job.

Individual Expectations

Ability to respectfully assess a person to offer appropriate and unbiased recovery service referrals.
Ability to work independently demonstrating initiative manage own schedule and ability to be very fluid based on priorities and emergencies that surface on any given day.
Ability to reach out and develop working relationships with medical facilities public health departments local government agencies law enforcement treatment providers and emergency rooms/responders.
Where applicable submit referrals to the Hopeline Continuing Care team based on the current work process and requirements.
Have a minimum of 25 interactions with individual clients a week.
Enter accurate records by documenting client interaction notes in CorData within 7 days of the interaction.
By the 3^rd of the month submit allmileage tracking for the previous month.
Maintain confidentiality of client records and other sensitive subject matter.
If a supervisor or team leader communicates to you via text or phone call communicate back at a minimumby the end of day.
Meet all training and employee requirements as a Beckett Springs employee.

Qualifications
Education: Bachelors degree in marketing business administration or related field preferred combination of education and professional experience may be acceptable
Experience: Previous experience in business development at psychiatric healthcare facility preferred
License: Valid drivers license and a favorable Motor Vehicle Report (MVR) along with proof of insurance when using own auto.
Additional Requirements: Must show proof of automobile insurance.

More about Beckett Springs

Beckett Springs is a 48-bed behavioral health hospital that has been offering exceptional care to the West Chester community for over 10 years. We are proud to be Accredited by The Joint Commission and be recognized for the Psych Armor Certification.

EEOC Statement

Beckett Springsis an Equal Opportunity Employer.Beckett Springsis committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Required Experience:

DescriptionThe HopeLine Care Coordinator Description/Expectations/PrinciplesThe HopeLine position is a 40-hour per week job that is centered around outreach to clients in active substance abuse in the community in which they live.Job DescriptionRespectfully work one-on-one with a person who is in a...

Description

The HopeLine Care Coordinator Description/Expectations/Principles

The HopeLine position is a 40-hour per week job that is centered around outreach to clients in active substance abuse in the community in which they live.

Job Description

Respectfully work one-on-one with a person who is in active or recent substance abuse.
Engage and buildrelationships with clients over time via face-to face phone and electronic messaging.
When needed quickly secure viable treatment options for a client based on fit
treatment availability and admission requirements/insurance can also include transporting a client to a facility if needed.
Build collaborative relationships with treatment providers.
Understand and leverage community wrap-around services to help clients with day- to-day issues that can de-rail recovery.
Ensure that referral and linkages are made for the entire family when appropriate.

Team Operating Principles

We operate out of a place of respect and care for all individuals.
Team work. We lean in to help all team members we share knowledge and experiences. We communicate well with each other. We build up we do not tear down.
We operate by putting the client and their recovery path first.
Our strength is our neutrality.
We are navigators.
We are responsive and relationship-based with healthy boundaries.
We never give up on a client.
Given this work we know and practice the self-care required to stay healthy in this job.

Individual Expectations

Ability to respectfully assess a person to offer appropriate and unbiased recovery service referrals.
Ability to work independently demonstrating initiative manage own schedule and ability to be very fluid based on priorities and emergencies that surface on any given day.
Ability to reach out and develop working relationships with medical facilities public health departments local government agencies law enforcement treatment providers and emergency rooms/responders.
Where applicable submit referrals to the Hopeline Continuing Care team based on the current work process and requirements.
Have a minimum of 25 interactions with individual clients a week.
Enter accurate records by documenting client interaction notes in CorData within 7 days of the interaction.
By the 3^rd of the month submit allmileage tracking for the previous month.
Maintain confidentiality of client records and other sensitive subject matter.
If a supervisor or team leader communicates to you via text or phone call communicate back at a minimumby the end of day.
Meet all training and employee requirements as a Beckett Springs employee.

More about Beckett Springs

EEOC Statement

Required Experience:

Key Skills

Senior Care
Hoyer Lift
Medical office experience
Dementia Care
Home Care
Nursing
Alzheimers Care
Administrative Experience
Meal Preparation
Medication Administration
Memory Care
Tube Feeding

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About Company

Lifepoint Health

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 a ... View more

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