Treatment Coordinator

TREATMENT COORDINATOR

POSITION SUMMARY

We are seeking an energetic people-first Treatment Coordinator / Sales Representative to join our growing dental practice. This role is at the heart of our patient experience youll guide prospective patients through the consultation process build genuine relationships and help them say yes to life-changing dental treatment. If youre someone who lights up a room believes in what you do and knows how to move people from hesitation to action we want to meet you.

ABOUT RESTORATION DENTAL

Were on a mission to transform one million smiles and were just getting started.

At Restoration Dental we believe dentistry done right doesnt just restore teeth. It restores confidence changes lives and creates patients who never want to go anywhere else. Thats the standard we hold ourselves to every single day.

Weve built one of the most advanced and trusted dental organizations in the region where cutting-edge technology world-class clinical care and an unmatched patient experience all exist under one roof. From complex implant cases to complete smile transformations we deliver results that speak for themselves.

But what truly sets us apart is our people. Were not just building a great practice were building an elite team of clinicians and leaders who are disciplined accountable and deeply passionate about making a difference. We grow together we lead with heart and we never settle for average.

Our core values Inspirational Disciplined Accountable Excellence Alignment and Results-Oriented arent words on a wall. Theyre how we operate how we treat our patients and how we show up for each other every day.

OBJECTIVES

• Conduct patient consultations building trust and guiding individuals through treatment options with clarity and confidence.
• Review intake forms assess financial readiness (CareCredit credit score location) and ensure patients are prepared prior to consultations.
• Clearly present treatment plans and case fees ($25000$60000) explaining financing options and leading financial discussions.
• Convert consultations into committed patients by addressing concerns handling objections professionally and helping patients make confident decisions.
• Maintain consistent follow-up with leads via phone text and email to nurture relationships and move opportunities forward.
• Re-engage past prospects identify barriers to moving forward and help patients overcome common obstacles such as financing.
• Accurately document consultation notes follow-ups and next steps in the CRM after each patient interaction.
• Collaborate with internal teams to ensure smooth patient handoffs strong lead flow and a positive patient experience.
• Track and improve key sales metrics including consult-to-close rate show rate follow-up activity and monthly revenue.

COMPETENCIES

• Builds trust quickly and creates a comfortable environment for patients making high-stakes decisions.
• Demonstrates strong emotional intelligence and adapts communication to different personalities and situations.
• Communicates financial information with confidence clarity and professionalism.
• Brings a calm confident presence that helps patients feel at ease and supported.
• Listens actively and seeks to fully understand patient goals concerns and motivations.
• Maintains strong personal accountability and follows through on commitments consistently.
• Stays organized and disciplined when managing multiple conversations and priorities.
• Remains coachable and open to feedback while working collaboratively with the broader team.

EDUCATION AND EXPERIENCE

• 2 years of sales experience
• Experience in healthcare dental or high-ticket sales preferred
• Comfortable with CRM tools and digital communication
• Strong verbal and written communication skills

COMPENSATION & BENEFITS

• $60000-$65000 base salary commission
• $80000-$95000 on target earnings
• PTO: 1 week for first year 2 weeks after one year of employment
• Company paid holidays
• Dental work through office contingent on approval