Veterinary Receptionist

Exeter - UK

Monthly Salary: Not Disclosed

Posted on: 18 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Receptionist

Location: City Vets working across all four sites

Hours: Part-time 35.1 hours per week

Your role and responsibilities

City Vets are looking for an enthusiastic and compassionate receptionist to join our friendly and forward-thinking this role you will have the opportunity to enhance your customer service skills. The role requires a caring confident and mature approach to all aspects of veterinary practice and client care.

This role is vital to maintaining the high standards expected throughout our exceptional team. You will work closely with the Client Care Manager to deliver an outstanding experience for clients and visitors. An essential aspect of this role is to maintain a positive and friendly attitude.

This is a roaming role where you will be working across all sites to cover annual leave and absences a fantastic opportunity to work closely with our entire team and enjoy variety every week!

This is a permanent part-time role working 35.1 hours per week on average. 1 in 7 Saturdays and 1 in 15 Sundays.

The role is varied and will include (but is not limited to) the following:

Greeting clients and their pets with a friendly and helpful manner
Diary management
Maintaining accurate client records in line with data protection regulations
Day to day administrative duties.
Communicating with clients colleagues and the wider business face-to-face through email and telephone
Maintaining the organisation and hygiene standards of the reception areas
Processing payments in various forms
Processing repeat medication requests.

Benefits

5 weeks holiday plus bank holidays and Birthday Leave
Extensive free online Linnaeus CPD program
Career progression opportunities
Staff discount schemes
Enhanced sickness pay
Enhanced equal family leave
Recruitment referral reward scheme
E-car salary sacrifice scheme
Employer contribution pension scheme
Wellness program including:
Employee assistance program
Eyecare voucher scheme
Free annual Flu jab
Cycle to work scheme

About us
City Vets are a multi-site RCVS-accredited primary care practice based in Exeter. We are committed to providing a gold-standard professional and caring service to our patients and their owners. We have state-of-the-art facilities including an onsite CT scanner. Additionally our Heavitree practice is the only practice in the south-west to have a Gold Standard Rabbit Welfare Association & Fund certificate.

Were proud to say we work closely with several charities including the Cat Protection League RSPCA Guide Dogs plus local farm and wildlife zoos meaning no two days are ever the same!

City Vets is part of Linnaeus and Mars Veterinary Health the largest family-owned veterinary company in the world. Being privately owned we can truly be driven by our purpose to create a better world and think long-term as opposed to being focused solely on short-term profits.

At Linnaeus A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up step up and deliver quality services. Youll have access to a huge network of specialists worldwide development opportunities and an easily accessible comprehensive wellbeing package that prioritises your physical and mental health allowing you to focus on what you do best care for pets.

We are committed to fostering a culture that is inclusive and diverse we care about you and want you to be authentic with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose.

All applications with the relevant skills and qualifications will be carefully considered. If you need any support in completing your application or simply want to find out more about City Vets Linnaeus or the role please contact our Talent Acquisition team at

#LI-OH1 #LI-Onsite

Salary Value: 18571.99 per annum;

Required Experience:

Junior IC

Job Title: ReceptionistLocation: City Vets working across all four sitesHours: Part-time 35.1 hours per weekYour role and responsibilitiesCity Vets are looking for an enthusiastic and compassionate receptionist to join our friendly and forward-thinking this role you will have the opportunity to enh...