Lodge AnchorFOH assistant manager
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Job Location:
Modimolle - South Africa
Monthly Salary:
ZAR 12000 - 15000
Experience Required:
1-3years
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
A Beautiful private Game Reserve in the Waterberg region is looking for an experienced Logde Anchor/ Front of House assistant Manager.
THE Lodge Anchor or Assistant Front of House (FOH) Manager serves as a vital link between management staff and guests ensuring high service standards in luxury lodge or safari environments. This role often doubles as a Duty Manager or Assistant Lodge Manager during senior management leave cycle
Job Description & Key Responsibilities
- Guest Liaison: Acts as the primary point of contact for guests from arrival to departure handling check-ins/outs hosting meals and personalizing guest itineraries.
- Operational Oversight: Coordinates daily activities across departments including housekeeping guiding and food and beverage (F&B) service.
- Section Management: Oversees the presentation and cleanliness of guest areas rooms and public spaces to maintain luxury standards.
- F&B Support: Leads or supports the F&B team often involving wine service bar stock management and dining room setup.
- Administrative Duties: Manages guest billing reservations support stock control and daily operational reporting.
- Staff Leadership: Mentors and supervises junior staff assists with duty rosters and ensures inter-departmental communicatioN
Requirements
- Matric/Grade 12 is essential.
- A Diploma or Degree in Hospitality Management or Tourism is highly preferred.
- Matric/Grade 12 is essential.
- Technical Skills:
- Proficiency in Property Management Systems (PMS) such as NightsBridge Semper or Opera.
- Basic financial acumen for handling petty cash and stock inventory.
- Proficiency in Property Management Systems (PMS) such as NightsBridge Semper or Opera.
- Certifications:
- A valid drivers license is almost always required for remote properties.
- First Aid or Health & Safety certification is advantageous.
- A valid drivers license is almost always required for remote properties.
Benefits
Live in plus Salary - R12000 - R15000 DOE
Required Skills:
Education: A recognized diploma or degree in Beauty Therapy or Somatology (e.g. CIDESCO ITEC or VTCT) is standard for luxury environments. Experience: Leading luxury lodges typically require 25 years of proven experience in high-end spa setting
Company Industry
IT Services and IT Consulting
Key Skills
- Time Management
- Data Analytics
- Guest Relations
- Hospitality Management
- Public Relations
- Social Networking
- Communication
- Data Management
- Guest Services
- Relationship Management
- Social Media Management
- Data Analysis
