Insurance Operations Specialist

Manila - Philippines

Monthly Salary: Not Disclosed

Experience Required: 1-3years

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

This is a remote position.

We are seeking an experienced Insurance Operations Specialist to support and strengthen agency operations. This role is responsible for optimizing Vertafore AMS360 usage improving operational workflows and ensuring accurate revenue and commission reconciliation across multiple insurance carriers for both commercial and personal lines.

The ideal candidate brings strong system knowledge a detail-oriented mindset and a solid understanding of insurance operations and accounting processes. This position plays a critical role in maintaining financial accuracy system integrity and operational efficiency.

Key Responsibilities

Serve as the internal subject matter expert for Vertafore AMS360 including setup workflows reporting and data standards

Ensure consistent and accurate use of AMS360 across commercial and personal lines

Train internal users on AMS360 best practices and system navigation

Monitor data integrity and resolve system discrepancies

Reconcile past and current carrier commissions and ensure accurate posting

Access multiple carrier portals to verify payments and commission statements

Define implement and improve operational processes within AMS360

Document and improve workflows related to policy issuance endorsements renewals cancellations and claims support

Collaborate with producers CSRs and leadership to enforce process compliance

Reconcile carrier payments and commissions across multiple carriers

Resolve discrepancies between carrier remittances and internal financial records

Support month-end and quarterly financial processes related to carrier revenue

Prepare reports on aging commissions revenue variances and accounts receivable

Maintain organized documentation of reconciliation work and system notes

Requirements

Proven experience building and managing Vertafore AMS360 systems

Strong understanding of insurance operations across commercial and personal lines

Extensive experience working with multiple insurance carriers

Ability to accurately reconcile financial and commission data

Strong analytical and attention-to-detail skills

Excellent written and verbal communication skills

Comfortable documenting processes and training internal teams

Benefits

Remote work

Full-time long-term role

Supportive team environment

Required Skills:

At least 2 years of experience in administrative support or a related role Insurance background preferred Strong written and spoken English communication skills High attention to detail and accuracy in data entry Proficient in Microsoft Office and Adobe Acrobat Reliable internet connection and ability to work independently Responsive dependable and able to meet deadlines

This is a remote position.We are seeking an experienced Insurance Operations Specialist to support and strengthen agency operations. This role is responsible for optimizing Vertafore AMS360 usage improving operational workflows and ensuring accurate revenue and commission reconciliation across mu...