Who are we
Were a specialist employee benefits provider striving to create healthy happy workplaces. As part of the international Unum Group were on a collective mission to help the working world thrive.
What will you be doing
12 Digital Performance AnalystWhat will you bring
We are looking for a Digital Performance Analyst to lead digital performance analysis and reporting across all platforms and customer touchpoints using digital analytics and CRM data to deliver insights identify opportunities and drive data-led decisions that optimise experiences and business outcomes
Key Responsibilities:
Monitor and analyse performance across all digital platforms (web email app etc.) using tools such as GA4 FullStory Walnut Qualtrics and Power BI.
Integrate and interpret data from Salesforce CRM to deliver a complete view of customer journeys and digital engagement.
Develop dashboards and regular performance reports aligned with Marketing Scorecard KPIs providing actionable insights to stakeholders and highlighting trends opportunities and areas for improvement.
Take ownership of analytics tools managing their maintenance and implementation (using Google Tag Manager) within digital platforms to ensure journeys are being tracked correctly
Champion a data-driven culture within the marketing team and across the wider business.
Skills & Experience:
Strong communication and presentation skills with the ability to translate complex data into clear actionable insights.
Proven ability to educate and upskill stakeholders fostering collaboration and understanding of digital performance metrics.
Demonstrable experience in digital analytics or performance analysis.
Proficiency in tools such as Google Analytics 4 (GA4) Google Tag Manager FullStory Walnut Qualtrics Power BI and Salesforce CRM.
If youre ready to make an impact grow quickly and be part of something genuinely transformative wed love to hear from you.
The successful Digital Performance Analyst can expect:
Generous Bonus
Healthcare Cash plan Level 1 Funded
DC pension scheme
Life medical and income Insurance
Access to remote GP nutrition coaching personal training unlimited mental health support and medical 2nd opinion
27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays)
Salary sacrifice electric car scheme with on site charging facilities.
Free Shuttle Bus from Dorking Train Station
#LI-VI1 #LI-Hybrid
Why join us
At Unum weve created a workplace where people feel supported to progress and grow and can see their ambitions coming to life.
Weve built a supportive inclusive environment where you can be yourself whilst also being part of a growing organisation. From charity and volunteer opportunities to career growth your possibilities are endless.
If you need assistance and/or reasonable accommodation due to a disability during the application or recruiting process please send a request to .
Company:
Unum UKRequired Experience:
IC