Clinical Systems Analyst (Information Technology)

Job Overview

Location/Schedule:This position is located at the Lloyd Corporate Plaza located in NE Portland OR. The schedule for this position isMonday through Friday 8:30 a.m. to 5:00 p.m.

Position: Clinical Systems Analyst

Program: Information Technology

Cascadias Mission and Vision:

Mission: Cascadia Health delivers whole health care integrated mental health and addiction services primary care and housing to promote hope and support the well-being of the communities we serve.

Vision: We envision a community where everyone benefits from whole health care experiences well-being and has a self-directed connected life.

Position Description: The Clinical Systems Analyst is responsible for providing clinical workflow process evaluation and documentation; participation in development build and testing of modules and/or workflows in Electronic Health Records (EHR); provide functional expertise and make recommendations to optimize the design and development of systems implementation of EHR through training and support. The Clinical Systems Analyst also provides ongoing support of EHR and other clinical application systems as needed to sustain clinical operations.

This position must understand appreciate and respect the differences within our Cascadia community. As such it is expected that this position promotes integrated care our vision of trauma-informed and person-first approaches and helps create a work environment of acceptance.

Essential Responsibilities

This position description is not intended to be an all-inclusive list of responsibilities skills or working conditions associated with the position. Management reserves the right to modify add or remove duties as necessary.

General

• Analyze complex clinical workflows processes requirements data flows usability feasibility and resource needs in collaboration with clinical leadership and key stakeholders.
• Design and develop clinical information solutions that improve the effectiveness and leverage of the organizations health information systems.
• Configure and implement system modules based on analysis and design ensuring alignment with operational and clinical needs.
• Establish and maintain feedback mechanisms to ensure ongoing effectiveness of implemented solutions.
• Conduct system integration testing and oversee user acceptance testing for new designs configurations and enhancements.
• Ensure all processes and workflows are accurately documented.
• Develop reference materials job aids and training documentation.
• Train staff on advanced functions and effective utilization of EHR systems.
• Provide escalated system support to staff including troubleshooting and coordinating issue resolution with EHR vendors.
• Serve as the primary knowledge holder and team lead for clinical information system modules or electronic health records.
• Maintain system performance by identifying issues resolving errors and supporting continuous optimization efforts.
• Manage required reporting for federal state and county agencies.
• Support initiatives to improve data quality reporting accuracy and data integrity across the organization.
• Complete data review and correction projects including updating information in the EHR via data entry or import processes.

Regulatory & Compliance

• Comply with and implement regulations policies and procedures under which the department operates.
• Assist in crisis situations as appropriate following emergency protocols and procedures.
• Document and maintain records in a manner that assures compliance with all agency policies and procedures and local state and federal regulations.
• Understand fire regulations and evacuation procedures; participate in regular safety drills in compliance with department policies and procedures.
• Adhere to mandatory abuse reporting laws and HIPAA requirements.
• Complete annual employee training requirements on a timely basis.
• Participate in all scheduled staff meetings supervision sessions and other departmental and agency meetings.
• Perform other duties as assigned.

Qualifications

Education:

• A bachelors degree in relevant field is required
• Certification in one of the following: CADC QMHA MA Epic is preferred.

Experience:

• A minimum of three years supporting or using an EHR in healthcare is required.
• Experience in one or more of the following: OCHIN Epic Collective Medical is preferred.

Specialized Knowledge Skills and Abilities:

• Effective communication and active listening skills.
• Demonstrated effective interpersonal and customer service skills.
• Ability to work proactively and effectively in a team as well as independently.
• Operate computer hardware and software at a level needed to effectively perform job functions.
• Knowledge of HIPAA/42CFR regulations.
• Skilled at teaching and training adult learners.
• Ability to prioritize and manage competing priorities.
• Ability to maintain confidentiality of sensitive information.
• Ability to analyze complex problems and determine the best options for reaching a solution.
• Ability to identify opportunities to improve methods systems and procedures to increase productivity and enhance services.
• Ability to perform basic quantitative and qualitative data analysis.
• Ability to present technical information to a non-technical audience.

Other:

• Must have the ability to travel to multiple locations throughout the Portland Metro area.
• Ability to perform CPR First Aid and effectively use AED equipment. CPR/ First Aid certifications are required and must remain current.

Working Conditions

Environmental: Work is performed in one or more of the following: administrative office clinical office acute care settings and community setting including client residences correctional facilities shelters hospitals public places and other social service sites. Meal periods and breaks are subject to interruption. Universal Precautions and remaining alert to the environment are critical to address the potential for aggressive behavior exposure to disease biohazards noise and contaminants.

Mental Demands: The work assigned is diverse and involves addressing new and unusual circumstances. The work regularly involves a degree of unpredictability and disruption of planned tasks requiring a flexible time management addition this position requires exercising sound judgment.

Cascadia is an Equal Opportunity employer. If you need assistance or an accommodation due to a disability you may contact us at 503.963.7654 or at g

Benefits

We offer generous benefits for our full-time and part-time employees (20 hours pro-rated) including:

• Generous Paid Time Off Package Full-time employees earn 6 weeks of PTO in their first year!
• Medical and Dental Coverage (begins 1stof the month following 30 days after hire date)
• VSP Vision Discount Plan
• 403(B) Retirement Savings (Pre and post-tax plans with up to 8% employer matching contribution!)
• Flexible Spending Account (FSA) (Medical dependent care and transportation options)
• Short-Term Disability Long-Term Disability and Life Insurance
• Paid Bereavement and Jury Duty Leave
• Length of Service Award
• Voluntary Life Insurance
• Supplemental Insurance
• Student loan forgiveness options

Wellness Benefits:

• Employee Assistance Program (EAP)
• Bicycle Reimbursement
• Discounted Fitness Memberships
• Trauma Support Team

Starting Rate Range in USD ($)

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