Leisure Sales Coordinator The Diplomat Beach Resort, Curio by Hilton

At the Shoreline Everything Comes Together. Shape How the World Gathers.

With over 200000 sq. ft. of meeting and event space oceanfront ballrooms open-air terraces and a newly opening event lawn in 2026 The Diplomat stands as one of the regions most compelling destination meeting resorts. Perfectly placed between Miami and Fort Lauderdale it pairs striking venues with strategic service and industry-leading design.

We are seeking dynamic Leisure Sales Coordinator to help define our next chapterdriving group leisure and event success for one of South Floridas most iconic properties.

Check us out: youre ready to take your career to the next level apply now and join our team at The Diplomat Beach Resort!

Our ideal candidate has experience in customer service and/or reservations a strong understanding of the hospitality industry especially leisure and transient marketsand excellent written and verbal communication skills. They are proficient in Microsoft Office and reservation systems highly organized detailoriented and able to multitask in a deadlinedriven environment. A customerfocused mindset strong problemsolving abilities teamwork initiative and effective timemanagement round out the qualities needed to succeed in this role.

Shift Pattern: Full Flexibility is a must. Office hours are 8:30 AM to 5:00 PM but flexibility is essential to accommodate varying schedules including weekends holidays for our group clients.

Pay Rate: This is an hourly role

The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:

• Access to pay when you need it through DailyPay

• Medical Insurance Coverage for you and your family

• Mental health resources including Employee Assistance Program

• Best-in-Class Paid Time Off (PTO)

• Go Hilton travel program: 100 nights of discounted travel

• Parental leave to support new parents

• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education including: college degrees and professional certifications*

• 401K plan and company match to help save for your retirement

• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount

• Career growth and development

• Team Member Resource Groups

• Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing

This Role provides strategic administrative support to the Director of Leisure Sales helping drive revenue from leisure markets and strengthen client relationships. Highly organized detailoriented proactive and an excellent communicator this individual serves as a key link between Sales Revenue Management Reservations Front Office and Operations to ensure seamless coordination and a personalized experience for leisure and extendedstay guests.

• Support the Director of Leisure Sales with strategy execution and daily sales activities.

• Manage leisure inquiries across phone email and in-person channels.

• Prepare proposals contracts presentations and client followup communications.

• Maintain accurate client records production reports and partner content on thirdparty channels.

• Collaborate with Front Office Reservations Marketing and Operations to ensure seamless guest experiences.

• Assist with promotional efforts amenities events giveaways and trade shows.

• Partner with the Transient Coordinator to manage preferred account reservations and rooming lists.

• Review daily arrivals to identify key leisure VIP corporate and consortia guests.

• Respond to online inquiries from travel advisors agencies and direct consumers.

• Coordinate projects including attending meetings taking notes and following up on tasks.

• Support site inspections FAMs and tradeshows.

• Serve as onproperty support during the Directors business travel.

• Ensure accurate booking and guest handling in collaboration with Reservations and Front Desk.

• Manage preferred account requests special needs and escalations.

• Assist with welcome amenities VIP requests and guest recognition efforts.

• Maintain reporting on accounts concessions transient production and trends.

• Support Front Office training related to preferred accounts.

• Contribute to developing leisure experiences and marketing-aligned activations.
  
  

What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

• Hospitality - Were passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing all the time.
• Leadership - Were leaders in our industry and in our communities.
• Teamwork - Were team players in everything we do.
• Ownership - Were the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

EOE/AA/Disabled/Veterans