Head Housekeeper Dornoch Station

Dornoch

A wild welcoming haven Dornoch Station is a true testament to its surroundings immersing you in the Highlands rugged beauty and golf legacy with every stay- its a place where hospitality comes to life.

We exist to create unforgettable experiences for every guest every time. Whether its a perfectly made bed a fresh bathroom or a spotless lobby we take pride in the details that make our guests feel welcome and cared for.

At the core of everything we do are our REACH People Values:

• Respect We treat every guest and colleague with kindness and dignity.

• Excellence We go the extra mile in pursuit of outstanding service.

• Accountability We take ownership of our actions and follow through on our promises.

• Cooperation We work together as one team to deliver the best experience.

• Honesty We act with integrity and transparency at all times.

How We Do It

We believe in strong leadership positive teamwork and taking pride in our work. Our Head Housekeeper sets the standard motivates the team and ensures every space reflects the quality our guests expect.

As a Head Housekeeper youll lead the housekeeping department support your team and maintain exceptional cleanliness throughout the property.

What Youll Do

Youll oversee the daily housekeeping operations ensuring all rooms and public areas meet the highest standards.

You will be responsible for:

• Leading training and supervising the housekeeping team

• Ensuring guest rooms and public areas are cleaned to a high standard

• Managing rotas staffing levels and daily schedules

• Carrying out room inspections and quality checks

• Maintaining stock levels and ordering supplies

• Ensuring health & safety and hygiene standards are followed

• Handling guest requests and resolving issues professionally

• Working closely with reception and management teams

• Maintaining a positive and motivated team environment

What Were Looking For

Were looking for a reliable organised and detail-focused leader who takes pride in creating outstanding standards.

Youll have:

• Previous experience in a Head Housekeeper or Supervisor role

• Strong leadership and organisational skills

• Excellent attention to detail

• A positive hands-on approach

• Good communication and teamwork abilities

• Flexibility to work weekends and busy periods

The Perks

We recognise and reward the hard work and dedication of our team with a competitive benefits package including:

• Free uniform

• Meals whilst on duty

• Opportunities for training and career development including apprenticeships

• Discounts on hotel stays and dining for you and your loved ones

• Exclusive shopping discounts via our benefits platform

• Celebratory team events and long-service recognition

• A fun inclusive and supportive team environment

Equal Opportunities

We are proud to be an equal opportunity employer. We embrace the diversity of our people and are committed to building a culture where everyone is treated fairly respectfully and without bias in line with our REACH values.

Right to Work

All applicants must have the legal right to live and work in the UK. Documentation will be required at the interview stage in accordance with the Asylum and Immigration Act 1996.