Head Housekeeper

Reporting to the General Manager the Head Housekeeper will be responsible for the overall management of the housekeeping department and team. Your role is to deliver exceptionally clean rooms and public spaces within budget and with a happy and engaged team.

What youll do

• Take the lead in ensuring our guests experience spotless and well put together rooms that they want to come back to
• Manage a team of high-energy people who love our guests by setting and monitoring goals empowering and developing them and creating an environment where people can be themselves.
• Management of departmental costs and ensure that all expenses are kept in line with budget guidelines managing and control Housekeeping stock and monitor orders.
• Take responsibility in keeping our standards for bedrooms and public areas high through SOPs relevant training and regular checks
• Work closely with other teams (Front Office Maintenance and F&B) towards the overall goal of creating a memorable experience in a beautiful space
• Play a part in our partnership with our external housekeeping providers.

Qualifications :

What were looking for

• Previous housekeeping experience at a similar level preferably within a lifestyle brand.
• An eagle-eye for detail you can spot a slip in standards from a mile away
• Experience of Opera Cloud or a similar front desk operating system would be an advantage
• A natural at leading and managing others you lead by example and create an environment where your team can be their best self. Youre great at motivating others to keep to your own high standards of service
• Individuals. Youre looking for a place where you can be you; no clones in suits here.
• Passion for hospitality whether thats a drink a meal an event or a bed for the night.
• Youre all about having a positive impact on the people you interact with leaving them with a memorable experience.
• Your humble and open to ideas. We leave our egos at the door and help get it done.
• Youre up for doing things differently and trying (almost) everything once.
• You want to be part of something bigger and have fun along the way.

Additional Information :

Whats in it for you...

• Up to 28 days holidays (inclusive of bank holidays) pension and life insurance.
• A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
• Treat yourself with lots of retail & hospitality perks through our partners.
• Enjoy an experience stay at Hyde and a meal for two after your discovery period.
• Goes without saying but well feed you during your shift.
• Extra time off to volunteer with one of our partner charities.
• Cycle to work scheme.
• The chance to make your mark in a fast-growing Brand.
• Learning opportunities to broaden your skillset and development that helps you think make and thrive at work.
• Excellent discounts across the entire Ennismore and Accor family of brands.

Hyde is an equal opportunity employer.  We endeavor to select place train and promote the best qualified individuals based upon job-related factors such as ability work quality suitability experience and potential.

Remote Work :

No

Employment Type :

Full-time