Senior Manager IT Program Manager

Ready to build the future with AI
At Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of whats possible this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Senior Manager - IT Program Manager
As an IT Program Manager you will be responsible for owning and governing a portfolio of complex initiatives across Corporate IT. This role focuses on end-to-end program ownership ensuring alignment with business strategy financial outcomes and enterprise standards. You will lead large cross-functional programs spanning IT Infrastructure Cloud Application Development and AI/ML & Agentic solutions working closely with senior leadership business stakeholders and external partners. This role requires comfort operating in ambiguous fast-evolving environments shaping clarity and translating emerging technologies into measurable business value.

Responsibilities
Program Leadership & Governance
Own the end-to-end lifecycle of multiple interdependent projects within one or more IT transformation programs.
Define program vision success metrics delivery roadmap and phased execution plans.
Establish and run program governance structures including SteerCos cadence reviews and executive reporting.
Strategic Planning & Delivery
Translate enterprise IT strategy into actionable program roadmaps with clear milestones dependencies and outcomes.
Coordinate and drive execution across multiple high-impact initiatives while managing evolving priorities.
Ensure alignment between program objectives business outcomes and IT delivery standards.
Financial & Resource Management
Own program-level financial planning budgeting forecasting and benefit tracking.
Track spend resource utilization and ROI across the program; provide regular performance and financial reports to leadership.
Drive productivity and cost-optimization initiatives across the program portfolio.
Stakeholder & Vendor Management
Act as the primary interface for senior business and IT stakeholders ensuring transparency and alignment.
Manage relationships with vendors system integrators and suppliers; ensure contractual commitments and outcomes are met.
Influence and collaborate across functions to resolve risks dependencies and escalations.
Risk Dependency & Change Management
Proactively identify and manage program-level risks issues and inter-project dependencies.
Lead mitigation planning and course-correction where required to keep programs on track.
Drive effective change management and communication across impacted teams.
Standards Reporting & Continuous Improvement
Ensure consistent adherence to program management frameworks PM tools and high standards of documentation across all phases of the program.
Drive continuous improvement in delivery effectiveness governance maturity and stakeholder satisfaction.
Success Measures
On-time and on-budget delivery of program milestones.
Realization of committed business benefits and productivity gains.
High stakeholder confidence and effective executive communication.
Strong governance risk management and audit-ready documentation.
Qualifications we seek in you!
Minimum Qualifications
Bachelors degree in engineering () MCA MBA (IT) or equivalent from a reputed university.
Professional program/project management certifications such as PgMP PMP PRINCE2 SAFe ACP CSM or equivalent.
Relevant years of experience in program and/or large-scale project management roles managing complex cross-functional initiatives.
Preferred Qualifications/ Skills
Proven experience leading enterprise-wide IT transformation programs preferably across Infrastructure Cloud Application Development and Digital/AI initiatives.
Demonstrated ability to manage multiple interdependent projects large budgets and diverse stakeholder groups in complex organizational environments.
Why join Genpact
Lead AI-first transformation Build and scale AI solutions that redefine industries
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your careerGain hands-on experience world-class training mentorship and AI certifications to advance your skills
Grow with the best Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace
Committed to ethical AI Work in an environment where governance transparency and security are at the core of everything we build
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.