MatchPoint Solutions is a fast-growing young energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber Robinhood Netflix Airbnb Google Sephora and more! More recently we have expanded to working internationally in Canada China Ireland UK Brazil and India. Through our culture of innovation we inspire build and deliver business results from idea to outcome. We keep our clients on the cutting edge of the latest technologies and provide solutions by using industry-specific best practices and expertise.
We are excited to be continuously expanding our team. If you are interested in this position please send over your updated resume. We look forward to hearing from you!
Job Title:
Location: Ban/Hyd/Pune (Hybrid)
Employment Type: Full-time / Contract
Role Overview/Job Responsibilities
Provide end-to-end technical ownership and service accountability for business-critical Lotus Domino applications ensuring production stability timely resolution of complex incidents controlled enhancements and low-risk incremental modernisation.
Primary Ticket Types Covered:
- P1/P2 production incidents
- Workflow and agent failures
- Replication conflicts and data corruption
- Performance degradation (views indexing agents)
- Security and access issues (ACLs roles IDs)
- Complex L3/L4 enhancements
Root cause analysis for recurring issues
Key Responsibilities:
Act as L3/L4 support owner for all Domino applications
Own incident problem and root cause management
Diagnose and resolve complex application data and replication issues
Administer and maintain Domino application environments
Assess and mitigate application impact of Domino upgrades and patching
Govern and approve all high-risk changes
Prioritise work across:
- Production incidents
- Support-driven enhancements
- Time-boxed modernisation ( 50 hrs/month best effort)
Ensure safe operation of Domino integrations with SQL and external systems
Maintain technical documentation architecture notes and known-issue records
Mentor Junior Domino Engineer and Application Engineer
Act as technical escalation point for business and IT stakeholders
Mandatory Skills:
Lotus Domino application administration
Advanced LotusScript and Formula language
Forms Views Agents Subforms
Domino ACLs roles ID and certificate handling
Replication concepts and conflict resolution
Performance tuning (views indexing agent execution)
Production incident handling and RCA
Data correction and recovery techniques
Desirable / Value-Add Skills:
Domino SQL integration (ODBC/JDBC exports)
Domino HTTP task and web-enabled components
Operational awareness of Domino on Windows and Linux
Experience supporting applications in compliance-driven environments
Ability to decompose legacy applications into low-risk improvement items
MatchPoint Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
MatchPoint Solutions is a fast-growing young energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber Robinhood Netflix Airbnb Google Sephora and more! More recently we have expanded to working internationally in Canada...
MatchPoint Solutions is a fast-growing young energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber Robinhood Netflix Airbnb Google Sephora and more! More recently we have expanded to working internationally in Canada China Ireland UK Brazil and India. Through our culture of innovation we inspire build and deliver business results from idea to outcome. We keep our clients on the cutting edge of the latest technologies and provide solutions by using industry-specific best practices and expertise.
We are excited to be continuously expanding our team. If you are interested in this position please send over your updated resume. We look forward to hearing from you!
Job Title:
Location: Ban/Hyd/Pune (Hybrid)
Employment Type: Full-time / Contract
Role Overview/Job Responsibilities
Provide end-to-end technical ownership and service accountability for business-critical Lotus Domino applications ensuring production stability timely resolution of complex incidents controlled enhancements and low-risk incremental modernisation.
Primary Ticket Types Covered:
- P1/P2 production incidents
- Workflow and agent failures
- Replication conflicts and data corruption
- Performance degradation (views indexing agents)
- Security and access issues (ACLs roles IDs)
- Complex L3/L4 enhancements
Root cause analysis for recurring issues
Key Responsibilities:
Act as L3/L4 support owner for all Domino applications
Own incident problem and root cause management
Diagnose and resolve complex application data and replication issues
Administer and maintain Domino application environments
Assess and mitigate application impact of Domino upgrades and patching
Govern and approve all high-risk changes
Prioritise work across:
- Production incidents
- Support-driven enhancements
- Time-boxed modernisation ( 50 hrs/month best effort)
Ensure safe operation of Domino integrations with SQL and external systems
Maintain technical documentation architecture notes and known-issue records
Mentor Junior Domino Engineer and Application Engineer
Act as technical escalation point for business and IT stakeholders
Mandatory Skills:
Lotus Domino application administration
Advanced LotusScript and Formula language
Forms Views Agents Subforms
Domino ACLs roles ID and certificate handling
Replication concepts and conflict resolution
Performance tuning (views indexing agent execution)
Production incident handling and RCA
Data correction and recovery techniques
Desirable / Value-Add Skills:
Domino SQL integration (ODBC/JDBC exports)
Domino HTTP task and web-enabled components
Operational awareness of Domino on Windows and Linux
Experience supporting applications in compliance-driven environments
Ability to decompose legacy applications into low-risk improvement items
MatchPoint Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
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