Workplace Coordinator Office Administrator

Arcadis is the worlds leading company delivering sustainable design engineering and consultancy solutions for natural and built assets.

We are more than 36000 people in over 70 countries dedicated toimproving quality of life. Everyone has an important role to play. With the power of many curious minds together we can solve the worlds most complex challenges and deliver more impact together.

Role description:

Arcadis is looking to hire a Workplace Coordinator who can provide a comprehensive Workplace Facilities Management service including providing high quality customer service and technical support provision to all the users of theAkron Arcadis office. Understanding and using relevant Facilities Management procedures and processes to ensure consistency and office operations by receiving and distributing communications; maintain supplies and equipment; assist the office staff with Workplace projects systems and Workplace Operations (Ops) Regional Manager in the management of the office and provision of the facilities management agreed services for the office.

Role accountabilities:

Position responsibilities include but are not limited to:

• Work as a team to provide the agreed facilities management service including the provision of a reception service.
• Answer phone calls and greet clients/guests in a professional and positive manner. Forward information by receiving and distributing communications; collecting and mailing correspondence; disseminating messages to appropriate staff.
• Respond to customer queries in person by email and phone to provide an effective customer service.
• Supports and enhances the office by taking ownership of Workplace Ops/office procedures/ functions; proactively explores opportunities to add value to the office and staff. Maintains Workplace Ops procedures in compliance with corporate processes/ policies.
• Resolve day to day office operational issues and escalate appropriately where necessary.
• Understand and use Facilities Management procedures and processes to carry out and record relevant tasks and activities.
• Develop an understanding of Facilities management health and safety and environmental management responsibilities and contribute to their compliance.
• Manages office overhead budget explains variances. Works with Indirect Project Manager Regional Workplace Ops Manager and Program Manager to review office budget as needed.
• Maintains office and breakroom supplies by checking stock to determine inventory levels; anticipating requirements; placing and expediting orders; verifying receipt; stocking items.
• Maintains Workplace equipment by coordinating preventive maintenance; troubleshooting failures; calling for repairs; monitoring equipment operation.
• Maintain and troubleshoot AV equipment; ensure proper functionality and operation for meetings events and presentations.
• Liaison to Property Management/Property Maintenance. Coordinate building/suite access badges for staff. Work to resolve office suite issues when needed.
• Use Facilities Management tools including a helpdesk document management and booking systems to accurately record information and escalate any issues.
• Order regionally for line manager-requested new hire computer peripherals. For local new hires review authorization documents and complete/submit employer section of verifications.
• Provide virtual Workplace Ops support to other offices within region.
• Coordinates catering set up/tear down of internal/client meetings and events as needed.
• Maintain schedule and coordination of conference room meeting spaces.
• Responsible for maintaining onsite and offsite file maintenance and archiving (Iron Mountain).
• Be onsite for and assist with office moves. To include but not limited to assisting with coordinating of vendors relocation of files assisting in decommissioning of existing space and organizing of new space.

Qualifications & Experience:

Position requirements include but are not limited to:

• Minimum years of experience:2-4 years
• Previous experience in a facilities management administrative or customer service role. (Preferred)
• Education required: Associates or Equivalent work experience
• Registrations/Certifications preferred: Notary
• Strong Microsoft Office skills (Teams Word Excel PowerPoint)
• Strong Interpersonal and organizational skills.
• Basic Financial skills able to work with budgets and invoices.
• Exercises discretion and confidentiality.
• Deals effectively with rapidly changing priorities and last-minute deadlines.
• Detail-oriented dependable proactive and ability to work with minimum supervision.
• Potential travel required for this position.
• This position does not manage others

Why Arcadis

We can only achieve our goals when everyone is empowered to be their best. We believe everyones contribution matters. Its why we are pioneering a skills-based approach where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.

Youll do meaningful work and no matter what role youll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark on your career your colleagues your clients your life and the world around you.

Together we can create a lasting legacy.

Join Arcadis. Create a Legacy.

Our Commitment to Equality Diversity Inclusion & Belonging

We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women minorities people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race creed color religion national origin sex age disability marital status sexual orientation gender identity citizenship status disability veteran status or any other basis prohibited by law.

Arcadis offers benefits for full time and part time positions. These benefits include medical dental and vision EAP 401K STD LTD AD&D life insurance paid parental leave reward & recognition program and optional benefits including wellbeing benefits adoption assistance and tuition reimbursement. We offer nine paid holidays and 15 days PTO that accrue per salary range for this position is $22/Hr - $25/Hr. Actual salaries will vary and are based on several factors such as experience education budget internal equity project and location.

#LI-VS1