Community Liaison

Los Angeles, CA - USA

Monthly Salary: $ 71781 - 81203

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

WHO WE ARE:

24 Hour Home Care is a trusted in-home care company committed to making a positive impact in peoples lives every day. For more than 15 years it has delivered high-quality and personalized caregiving services to people of all ages and individuals with developmental and intellectual disabilities. Today it provides caregiving services to more than 16000 clients and employs more than 16000 caregivers. By putting people first striving for excellence and investing in purposeful innovation 24 Hour Home Care redefines what it means to care. Learn more at.

At Team 24 were driven by one purpose to make a real difference in the lives of our clients and families. Watch this short video to see the heart behind our work and the impact our teams create every day.

WHO YOU ARE:

You are apassionate and performance-driventeam player eager to take on a key role in our companys growth. You embody Team 24s Care & Compete Principles and Competencies:

In the spirit ofOwn(ing) It With Courage we encourage you to check out our Glassdoor Page to learn more about 24 Hour Home Care and to leave a review about your experience:24 Hour Home Care: Glassdoor Page

Sound interestingRead on for more details!

THE ROLE:

The Community Partnerships Manager (CPM) is a front-line growth driver responsible forproducing referrals which supports increasing admissions and accelerating revenuethrough strong consistent engagement with Regional Centers. This role ishighly results-orientedand designed for someone who thrives on owning numbers winning mindshare and converting relationships into measurable growth. The CPM demonstrates purpose-driven mission-aligned work with empathy integrity and a person-centered approach.

While relationship-building is critical success in this role is defined byoutcomesreferrals generated admissions converted and sustained growthachieved through disciplined sales execution and persistent follow-up.

Primary Responsibilities

Own and deliver referral admissions and revenue targets driving measurable growth through disciplined high-impact engagement with assigned Regional Centers supporting branch office admissions and revenue targets.
Execute strategic sales plansin partnership with Community Partnerships leadership and Operations converting relationships into a consistent trackable pipeline.
Build maintain and expand strong Regional Center and community partnershipsby leading educational presentations 1:1 meetings events and outreach that increase brand visibility and achieve referral KPIs.
Identify and pursue growth opportunitiesincluding service line expansion alternative channel partnerships and community and philanthropic initiatives aligned with business and mission objectives.
Support the branch operations managerand team by educating them on sales activity and pipeline progress while aligning growth initiatives with operational capacity QA needs and hiring readiness.
Track analyze and report sales activityand ROI through CRM tools and Quarterly Business Reviews delivering clear insights and recommendations to leadership.
Represent the organizationprofessionally at Regional Center meetings community events and partner functions including occasional evenings and weekends.
Ensure all sales and partnership activities comply with Regional Center requirements Title 17 HIPAA and applicable federal and state regulations.

This is a hybrid role requiring in-office presence 1x/week and travel to Regional Centers 3-5x/month.

Compensation includes a base salary of $71781$81203 plus up to $12000 in commission paid quarterly a $10000 annual bonus and a $10200 car stipend for total compensation of up to approximately $113000.

WHAT YOU BRING TO THE TABLE:

Skills

Mindset Relentlessly focused on results measuring success through referrals admissions revenue and conversion metrics.
Self-Starter Takes ownership of goals and execution driving growth independently with urgency and accountability.
Proactivity Anticipates challenges and opportunities acting decisively to advance sales and partnership objectives.
Work Ethic & Follow-Through Demonstrates persistence reliability and integrity consistently delivering on commitments.
Communication & Relationship Building Effectively conveys value propositions listens actively and builds trust with partners and internal teams.
Analytical Thinking Uses data and insights to evaluate performance identify trends and optimize outreach strategies.
Flexibility & Adaptability Adjusts quickly to evolving priorities partner needs and dynamic market conditions.
Coachable & Growth-Oriented Open to feedback continuous learning and professional development to strengthen performance.
Creativity & Innovation- Demonstrates the ability to generate original ideas approach challenges with curiosity and develop practical solutions that improve processes engagement or outcomes. Applies creative thinking in ways that align with organizational goals and operational realities.

Qualifications

3 years of experience in sales business development referrals or growth-focused roles.
Proven track record of hitting or exceeding performance targets.
Spanish fluencypreferred
Experience working with Regional Centers healthcare home care or social services strongly preferred.
High comfort level with field-based sales in-person influence and independent execution.
Proficiency in CRM systems (Salesforce preferred) and performance tracking.
Strong executive presence persuasion and presentation skills.

WHAT WE BRING TO THE TABLE:

_{24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regards to race color religion national origin age sex marital status ancestry physical or mental disability veteran status gender identity or sexual orientation. Additionally 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.}

_{Qualified applicants with criminal history will be considered for employment in accordance with California Fair Chance Act and the Los Angeles County Fair Chance Ordinance for Employers ensuring individuals with criminal history have fair and equitable access to opportunities for gainful employment in the unincorporated areas of LA County.}

_{Upon review should criminal history have a direct adverse and negative relationship 24 Hour Home Care will conduct an Individualized Assessment and provide a Preliminary Notice of Adverse Action; specifying the laws or regulations that impose such restrictions. At which point 24 Hour Home Care will review the prospective hires written response and mitigating circumstances before making a final decision. Should withdrawal of a conditional offer of employment be determined 24 Hour Home Care will provide a copy of the Second Individualized Assessment.}

_{Individuals have the right to reach out to the LA County Department of Business and Consumer Affairs to file a complaint or if you require additional information.}

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For California applicants: by applying for this position you acknowledge and consent to the collection use and disclosure of your personal information in accordance with our privacy policy and the California Consumer Privacy Act (CCPA).

The expected California Pay Range for this position:

$71781$81203 USD

WHO WE ARE:24 Hour Home Care is a trusted in-home care company committed to making a positive impact in peoples lives every day. For more than 15 years it has delivered high-quality and personalized caregiving services to people of all ages and individuals with developmental and intellectual disabil...